2782 Caring for you - An introduction to our approach

There are many people in our community needing care and support to help them in their daily lives. You may be somebody who needs support, or you may be a carer; if so, we want to make sure you know about our approach and what you can expect from us. At the heart of our approach is a belief that we should promote the well-being of people needing care and support. We can only do this by putting you at the centre of the care and support we provide, understanding your needs, and making sure you are fully involved. We also believe that it is important to prevent people’s needs escalating unnecessarily by investing in community resources and facilities so that we can delay, or even prevent the need for support. We are also committed to supporting unpaid carers, often a family member or friend so that they are better able to help. So that we can do these things, we are putting in place a range of approaches and services to benefit the whole community with a focus on well-being, workforce development and giving people more choice. We will also ensure that you have easy access to the information and advice you need to help you understand your rights and how you can access the support available to you. These services and rights include assessments of the support you need, providing people to help you get the care you need, and ensuring everyone is supported to stay safe and free from abuse. If you want more information, please ask.