NHT Day 02 01 Law and Label
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Well, good morning, my PMPs,
and welcome to day
two of your tempo training.
We have a fun filled and exciting day.
Let me tell you
what's gonna go on.
So for the next couple hours,
it our first two-hour module,
first two-hour module.
During this module, that's me,
still it's me, that's me right there.
Okay, during this module,
we will take a break somewhere...
at the midpoint.
But it's not really gonna be
the exact midpoint
so at noon Eastern Time
don't even go,
"Jim, it's time to take a break."
The break here will probably
come somewhere around
10:00 after 12:00 Eastern time.
We'll take a break.
We take a nine-minute break
here at Rollins.
Why do we take a nine-minute break?
Because it's not 8, and it's not 10,
so it's got to be 9-minute break.
And we'll finish up this module,
and then we'll go
for hazards communication
from 1 o'clock Eastern Time
until 2 o'clock.
Then we'll take a one-hour break,
and we will come back
at 3 o'clock Eastern Time
and talk about cockroaches,
and again, I promised you
and I confirmed it this morning,
confirmed that with him,
we will have a special guest in here,
one of the foremost experts
on cockroaches in the world.
So in the building today,
no, it's not Stormy.
Stormy is not one of the foremost
experts on cockroaches.
Not yet, we're training her
up nicely though.
So that's the today's plans.
So we're gonna get into it.
Now we're gonna talk about
labels and laws and regulations
and things like that today.
So I have a question for you.
You know we deal with these
and we deal with pesticides.
And I want you to think about it,
I don't need for you to chat in yet,
but I want you to think about
why we have these rules and regulations.
To help emphasize this point,
I want to show you a short video.
This video has nothing to do
with any Rollins or Orkin,
nothing to do with any of our companies
but it was shot here in Atlanta,
a few years ago.
And it shows some of the problems
that can occur
when pest control companies
don't follow rules and regulations.
So let's take a look at it,
shall we?
The most power able name in local news,
Right Now Fox 5 News at 10.
The I team has uncovered
a two-year investigation by the state
and how pesticide companies
treat day care centers and schools.
Not even seasoned inspectors call
what they have found shocking,
the I-team's Dana Fowle joins us now
with the tales, Dana.
Well, as you both know,
it is a very big deal
when the state starts fining
and literally shutting down companies
after it finds wrongdoing.
The state is not in the business
of putting companies out of business
but that's what's happened here.
State Records show pesticide companies
again and again using chemicals
improperly around children.
Day in and day out,
all around the state,
parents were dropping off their children
at daycare and school.
At the same time,
the state's Department of Agriculture
was dropping in too.
We start to looking at these
and April of '07,
didn't like what we're seeing.
Pesticide companies at schools
and daycare centers
were breaking the rules.
The state inspectors found,
sometimes on the centers own cameras,
companies applying chemicals
sometimes the wrong ones
around children.
And in some cases,
companies falsifying the records.
And this is serious.
You are applying pesticides
around children.
You need to make sure
you do it right.
If there's one big rule
about pesticides,
it's that they're not supposed
to be applied around children.
In fact, they shouldn't be sprayed
within three hours.
But that's not
what the state was seeing.
Over and over again
they were seeing chemical companies
using pesticides around children.
What state regulators uncovered
was so bad that in the last two years
they have put six pesticide companies
out of business,
four more say regulators
are on their way out.
And more than 50 companies
pay severe penalties.
In all,
the state fined pesticide company.
Okay, so there you have it.
If you need a proof,
I used to be a regulator there you go,
there it is.
So we have rules
and regulations in place.
But chat in, don't call in,
do not call in,
use the chat feature
not the ask a question feature.
What are the reasons these laws exist?
So I'm seeing a lot of words
like safety and protection,
safety, keep us safe,
keep people safe, environment, health.
So I'm saying a lot of words,
all of you are chatting in
something about protection
and safety and environment,
to protect us,
to protect people, to protect pets.
Okay, so Daniel and Ben Rouson,
the feature,
no problem if you would use
the chat feature
instead of ask a question feature,
that would help me out a lot.
Thank you, Daniel.
So you don't explode your truck.
Well, that's sort of different.
Yeah, I guess that could be.
So the reasons that these laws exist
really are to protect everybody
that you've been talking about.
To protect you, the environment,
your customers, people,
animals, pets, all these things.
So we have to follow
the rules and regulations
that are in place.
So let's take a look at our objectives
for this module.
Our objectives include
identifying organizations and laws
that govern the use of pesticides
in this country.
Thank you, Daniel.
And then also recognize
10 key sections of pesticide label.
You know, and I'll put
the slide back up in a minute.
Probably, by this point in time
you've looked at some pesticide labels,
and you've opened a container,
and it says,
"Peel here,
and you peel it back," and it goes...
It's like this accordion of things
that are opening up
and there is small print on both sides.
And it's like, "No one expects me
to read that, do they?"
Yeah, we do.
Yes, yes, we do.
So we're going to go over
10 key sections of a pesticide label
to make it a little bit simpler
to help you
read these things
and understand them.
And then we want to differentiate
between civil penalties
and criminal penalties.
Okay, so what's the difference there?
And then we're gonna look at,
we're gonna do a little exercise
and look at a label.
And, you know,
help you find information on a label.
So we've got a lot to cover today
in the next couple of hours.
So I want to start off
with a basic question.
And here's a question,
but don't chat the answer
in on this yet.
Okay, so that's the question.
But what's a pesticide?
I want to, I want to go even further.
Let's back that up
and try to figure out what a pest is?
So if we're dealing
with pesticides to control pest,
what the heck is a pest?
So chat that in for me.
What the heck is a pest?
A nuisance, Erik says a nuisance.
And annoyance,
I had a little sister growing up.
Well, I still have a little sister,
she's not little anymore
but, you know, she got a little bigger.
Yeah, a brother,
I had one of those too, Jennifer.
So yeah, growing up,
they were annoying,
something that invades
or disrupts my life.
She certainly did,
when she showed up.
Unwanted, anything that was unwanted.
All these things you're chatting in.
I think it's a little bit
narrow in scope.
Competing with men,
food or shelter,
she was certainly competing with me
for food and shelter.
Okay, I want you to think about this.
I want to give you an example,
you can stop chatting in, okay.
I have a fescue lawn in my home.
It's a desirable
type of grass here in the south.
My neighbor has a Bermuda grass lawn,
also a desirable type of grass
here in the south.
What happens when his Bermuda grass
moves into my fescue,
on his side of the yard,
the Bermuda grass is fine,
it's really desirable.
On my side of the yard,
I don't want it there,
it's competing with my fescue.
So across the property line,
it's a desirable plant.
My side of the yard,
it's a pest, okay.
So I want to give you a definition
for a pest
as an organism out of place
from your perspective.
Organism out of place
from your perspective.
Now would we all agree
that termites are pests?
Chat that in,
use your tablet to answer.
Are termites pests?
Always pests?
Termites are always pest?
Yes or no.
Okay, so it looks like
by a very, very wide margin,
right now as you still chatting
in 41 to 8 saying
that they are pests.
So it's about a 5:1 ratio here,
yes to no.
Okay, I want to look at it this way,
so termites are always pest.
Let's look at it this way.
A tree dies,
falls over in the woods of the forests.
Falls over.
Termites job is to come
and eat it up.
That's a sound termites make.
So termites are consuming that.
Okay, they are eating it up,
that's their job.
So if we didn't have termites
and other wood-destroying
organisms like decay fungi
and powder post beetles
and, you know, and things like that,
the earth would be covered
with dead trees.
So the trees,
I see stormy lurking here.
What is Stormy lurking,
Stormy's lurking here.
Why are you lurking over there?
Come on over here, Stormy White again,
this is Stormy again, everybody.
What are you looking for?
Why are you here?
- Just seeing something.
- Just seeing something.
So apparently, my cord is not behaving
properly or something.
So Stormy is doing something
about something.
You know, okay.
You just see Stormy, bye, Stormy.
So Stormy just, you know, you think that
she's just in the back playing music
or something like that.
No, Stormy is running this whole thing
to make me come out look good.
So anyway, that's Stormy.
So anyway, okay.
So the tree falls, then the woods,
termites come along and eat it.
That's their job.
So from that standpoint,
termites are beneficial
because if we didn't have termites
and other wood-destroying organisms,
the Earth would be covered
with dead trees.
So they're beneficial.
Now I want to give you
a different perspective on that,
the homeowner's perspective.
Well, the homeowner,
they don't like termites so much.
Termites job is to eat the dead tree.
Well, 2x4 in somebody's wall,
to them is a dead tree
and their job is to eat that up,
so they're consuming that.
So from the homeowner's perspective,
not so good
because it suddenly becomes a pest.
So in nature, it's beneficial
because it's speaking the breakdown
of the trees recycling them.
They're essentially recyclers
returning that dead tree.
But when it gets in a wall void
and still doing that thing,
it's still eating that dead tree,
that 2x4,
homeowners don't like it that much.
So from the homeowner's perspective,
it suddenly becomes a pest.
I want to give you a third perspective,
that's our perspective.
How do we make our living?
Well, we make our living
controlling pests such as termites.
No, we don't have a termite group
in here this week,
but it's the same principle
with the cockroaches or rats
or something like that.
So from nature's standpoint,
termites are recyclers,
they're doing their job.
From our standpoint
we're making our living,
we're making
a living controlling termites.
So to us termites are beneficial,
they really are.
But from the homeowners' standpoint,
they're not.
Okay, so it just depends
on your perspective.
Just depends on your perspective.
So go ahead and chat in now
and tell me
what the heck is a pesticide?
If we now know what a pest is.
Okay.
Apparently, Stormy, some people
are having audio issues.
Okay, Stormy is working on it,
that's what she was looking for.
Okay, a substance
used to destroy pest populations,
kills pest, chemical control,
chemical component
use to eliminate
or manage the pest population,
chemicals designed to...
Okay, so we got some stuff,
good answers here.
Okay, means of controlling pest
by chemicals?
Okay, so let's think
about this for a minute.
If you look at the end
of the word cide, pesticide,
insecticide, fungicide, rodenticide,
something like that,
that end means to kill.
Homicide, suicide,
those things mean to kill.
But really killing a pest
is really too narrow in scope.
When we talk about
killing a pest population,
that's too narrow in scope
because pesticides
do more than just kill.
They can kill but they can attract,
they can repel.
They can sterilize,
they don't necessarily kill,
but they may make them
unable to reproduce
or unable to reach maturity.
So pesticides
do a lot more than just kill.
They somehow alter the behavior
of that pest.
They make that pest do something
that it normally wouldn't do
in the absence of that material.
So attract, repel, sterilize,
unable to reproduce,
unable to reach maturity,
or it may kill it.
So I want to give you
the formal definition for a pesticide.
But I just can't use
my regular voice to do this.
In order to do that,
I have to use my official voice.
So I will use,
I'll give you the official definition
in my official voice, so ready?
Let me take a sip of water here first,
I got to, okay.
Okay, so I need that to give you
the official voice, ready?
Here it goes, any substance
or mixture of substances
is intended for preventing,
destroying, repelling, or mitigating,
that's a word,
we don't use it well enough,
mitigating. Mitigating any insects,
rodents, nematodes, fungi, weeds,
or other forms of life
declared to be pests.
That's the official voice.
So it's something that is gonna
manage your pest population.
Again, it's gonna repel,
attract, sterilize,
unable to reach maturity
or it may actually kill it.
Now some of these pesticides
can pose a hazard to human
and the environment,
if they're not used properly.
So pets, people, the environment
can be affected by these things.
So the government has set up ways
to manage the use
of these products and materials
in order for them to be used
or sold in this country.
Now in order for a product, a pesticide
to be used in this country,
it has to go through detailed
and costly studies to determine
what the effect is going to be on people
and the environment
before it is ever registered
with the United States. Thomas,
you're going to,
you're getting ahead,
just hold on there, we will get to you
and your comment, Thomas.
So there are several different groups
of regulators,
several different groups of regulators
that we have to deal with.
So let's take a look at them.
The regulators include
the federal government,
your state government,
depending on which state you're in,
the customer
themselves being a regulator,
and then Rollins,
that's one we normally don't think of.
Rollins being a regulator in itself.
Now we're on page four
of your participant guide.
Now don't forget
that there are other agencies,
this is not an all inclusive list,
it could be outside agencies
such as AIP
or could be another government agency
such as FDA,
The Food and Drug Administration.
But the main one that
we are dealing with,
in the federal government,
is the Environmental Protection Agency
or EPA.
Now in the hazard communication,
one we're gonna be talking about
another one called OSHA.
We'll chat more about that
at about 1 o'clock today.
We'll chat about that one.
But EPA is the main one that
we're going to be dealing with.
So EPA controls
and regulates pesticide use
under something called FIFRA,
which is the Federal Insecticide
Fungicide and Rodenticide Act, FIFRA.
This is the main federal law
which controls pesticide
use in this state.
Now FIFRA,
this is bonus information for you.
Bonus information,
FIFRA was originally created
by Congress in 1947
to control the movement
of pesticides in the states,
between states.
But in 1972, it went through
a major, major overhaul,
major overhaul.
And it was signed into law
by Richard Milhous Nixon,
the President
of the United States back then.
And it created
the Environmental Protection Agency.
So it created
the Environmental Protection Agency.
So it did a bunch of things
including authorizing EPA
to review and register pesticides.
Now, and it also establishes
the current system
of pesticide regulation.
I want you to pay close attention
to the words
that I used
in that first bullet point.
Okay, we're working on it, James.
Oh, let me just chat in something
to James here.
Okay.
So it authorizes EPA to review
and register pesticides,
register pesticides.
EPA does not,
does not approve pesticides.
Now that may sound
like a simple word change
but it's important.
EPA does not approve pesticides.
EPA approved pesticides.
No, EPA doesn't approve pesticides.
They register pesticides.
Approve comes with some sort of
an endorsement or recommendation.
All EPA is doing is saying
that in this registration,
the registrant, the manufacturer
has met these certain criteria.
It's not endorsing or recommending
the use of that product,
it's just saying it's registered.
So please stop saying
if you've already said it,
stop saying
that they approve pesticides.
All they do is register them.
Okay, so they register the pesticides
and they also have established
this current,
FIFRA established this current system
of pesticide regulation.
So thinking about this,
go ahead and chat in
and tell me why you think
that FIFRA is important?
Chat in and tell me,
don't call, chat in.
FIFRA registrant keeps
the public safe, regulations,
stop companies
that using any chemical they want.
Safety, it's a law,
regulates pesticides.
So what we're seeing
is a whole bunch of different things,
whole bunch of different things
about safety again
and standardization
and, you know,
just basically controlling
the use of it.
Now you wouldn't want pesticides
to go unregulated in this country
because as someone said,
you know, what we can use
and where we can use it?
So there's got to be
some controls there.
So FIFRA controls that use.
So let's, and that's under EPA,
the Environmental Protection Agency.
So FIFRA requires every pesticide
to be registered with
which federal agency,
USDA, EPA, or FDA?
I just gave you the answer.
It always amazes me,
we've just went through this,
and still couple of people,
I think what happens
is people hit the wrong key
is actually what happened.
So the correct answer is the
Environmental Protection Agency, EPA.
So EPA requires every pesticide
to be registered under FIFRA.
So it is not FDA and it's not USDA.
Okay, so you did.
That happens, we understand that
sometimes your finger hits a wrong key
or you think you're hitting B
and it hit A, or it hit C.
So I think everyone got that right.
So well done, you.
So let's take a look at
our next group of regulators,
this is a group of regulators
near and dear to my heart
'cause I used to be one.
Spent over 30 years
with the Georgia Department of Ag.
Now state regulators are charged
with day-to-day
enforcement responsibility.
By the way,
I started there when I was seven.
So I'm not that old,
I just started there when I was seven,
I was a very young regulator,
started there
when I was seven years old.
Okay, state regulators are charged
with day-to-day
enforcement responsibilities.
Now they decide
which materials are allowed for use.
And they can also make the label
more restrictive.
Okay, so what that means?
On a day-to-day basis,
state regulators are in charge, okay.
So that means, and I'll put
the slide back up in a minute,
this means that the person
that you usually will encounter,
you could encounter somebody from EPA,
but that's not that common,
more likely,
you'll encounter a state regulator.
Now that state regulator most likely
will be from your
state Department of Agriculture.
That's the way it is in most states,
but that's not universally true.
For instance, in South Carolina,
it's Clemson University.
In Indiana, it's the office
of the Indiana State Chemist.
So most times, it's Department of Ag,
but in other states,
it's gonna be something like Clemson
or the office of the
Indiana State Chemist, okay.
Now states have a right
to set higher standards.
They can change the label
to make it more restrictive.
They can't make it less restrictive
but they can make it more restrictive.
They also can say,
"Uh, uh, you're not gonna use
that product in my state."
States have a right to decide
that as well.
So something
may have a federal registration,
and the state that you're in could go,
"You know what,
I don't want that used in my state."
And the state will prohibit that use
even though
it has a federal registration.
Or the state may say,
"Okay, you can use this product
in this state
but in order to do so,
you have to do
these additional requirements."
So states can have a right
to make something more restrictive,
they can't make it less restrictive.
States can do that
and they sometimes do.
Now States also will issue licenses
and certifications and verify training.
So the terms licenses and certificates
and certifications and charters
and registrations,
the terms vary a little bit
from state to state.
But usually,
they'll be a company is licensed
or something similar
to that or chartered
and they'll have an individual
that is certified or registered
or whatever the term is,
sometimes it is licensed.
So you have an individual
that's got some sort of certification,
you got some sort of licensing
for the company.
Now the state
will verify training also.
They will make sure that
everybody in your company
has the appropriate training,
that's required by your state law.
They will also enforce regulations
through location inspection.
So they could come into your office
and check through your records,
look at your chemical store room,
make sure everything is okay.
You may also be stopping
at your local 7-Eleven type of store.
And, you know, the company,
a state regulator
could come up and go,
"I'd like to see your vehicle,
I'd like to inspect your vehicle."
And they can do that,
they have a right to do that.
Now you also have
the right to call your manager
or service manager and say, you know,
"Get them out there to do that."
But state regulators will usually,
you know, show you some idea
and issue some forms.
And they'll also investigate
some of the complaints,
"Hey, I don't think Orkin or Rollins
did right at my home.
I don't think they treated it properly,
come out and look."
And they will do that.
And then also as you saw
from that video,
the states can levy fines
or appropriate penalties.
Now I can tell you
I'm again a former regulator,
I can tell you that the object
of regulatory programs,
state regulatory programs,
the main one you're going to encounter
is not to put people out of businesses,
it's to bring you into compliance.
I've talked with regulators
all over the country about this issue.
And everybody is trying
to bring you into compliance.
They're not out to get you,
"I got you, I got you, I got you."
That's not the attitude
that they have.
They're just trying to make sure
that you do things
according to state regulations
and you're following labels.
So it's not that they're the enemy,
no, no, no.
But we should view them
as they are a partner, okay.
So that's the way
that we want you to view that.
So they're not an enemy but again,
if you have questions about regulations
or encounter state regulator,
you can contact your branch manager,
or service manager,
you have the right to do that.
That's no prohibition against that.
Next group I want to talk about
is the customer itself.
Now we normally don't think
of customers being a regulator
but can a customer tell us
what we can or cannot use
in their home or facility?
They cannot make it less restrictive
than the federal label, Stephen.
They can make it more restrictive
but not less.
Okay, almost all of you are saying,
"Yeah, they can."
And that is absolutely correct.
So a customer can say
I don't want you to use
this type of product
in my home or facility,
and they can do that.
Now they can't make it less restrictive,
they can't go,
"You know what, don't worry about it.
Just use, just spray that stuff,
I won't tell anybody.
It's my property,
you can do what you want."
No, they can't do that.
They can make it more restrictive,
"I don't want that product used."
Or, "I don't want that
type of product use."
They have the right to do that as well.
Now, we are on going on
to page nine I believe,
we're on page eight or nine right now.
The last regulator
I want to talk about is Rollins itself.
Now you work for the company
and the company is a regulator, yeah.
Because Rollins has its ability
to set its own internal policies
and procedures.
And we also have the ability
to adjust policies rather rapidly,
okay.
I want to chat about that,
and I'll put the slide back up
in a moment.
Okay.
Rollins has the ability to adjust
its policies and fairly quickly,
I've friend of mine that works for EPA,
that I work with,
when I was
with the Department of Agriculture.
And he once described EPA
is moving in geologic terms.
In other words, it moves very,
very... very...
very... slowly, okay.
Rollins is not like that,
they don't have this,
you know,
they have to go through Congress
or get something changes
through a state legislator, legislation.
They can change things quickly.
For instance, as an example,
Rollins has set the policy
that "We will not use rodenticides
in residential structures
on a routine basis.
We do not as a company
apply rodenticides
in residential structures
on a routine basis.
And you need branch permission
in order to apply rodenticides
in residential structures
because we believe
that we can control that
through the cultural
and the physical components of it."
Physical, physical.
Okay, there is this singing, okay.
"So we can do that
through the cultural the physical,
and we don't have
to get to the chemical."
In most cases, that's very true.
So Rollins has a set of policy
that we're not going to do this
and that's a company policy.
So we can adjust our policies,
we can set our own internal policies.
Now Rollins does its own quality
assurance audits.
No, I'm not talking financial audits,
we do those as well,
but these are performance audits.
Now I've had the ability to go out
and work with some of the audit team
for Rollins, okay.
And I can tell you what they do
is an expanded version
of what state regulators do
when they come to in office.
Rollins' auditors
will come in for a week,
and they'll review all records,
they'll review the service vehicles
to make sure that
they have the proper safety equipment,
that no equipment is leaking,
that all, you know, PPE is on there,
that you have a fire extinguisher
on there,
that the chemical supply room
is in good shape,
all those things
that are required by the company.
The performance auditors will come in
and check those things as well.
So those are Rollins itself
is an auditor.
So any questions about regulators?
If you do, chat them in
and just let me know.
Any questions out there?
Oh, Pager, I have more interesting,
I'm going to tell you
one or two later on.
And I'll tell you one or two later on.
I have many interesting stories.
Okay, seeing as there are no
and don't appear to be
any questions on regulators,
we're going to go on to page 10
of your participant guide,
and we're going to chat for a bit,
actually quite a long time
about the label of pesticides.
So we're gonna chat about labels.
Now you may think that a label is just
a cumbersome piece of information
that's put on a pesticide product.
But it actually provides
some very important information
and provides directions
for the proper use of the material
and information about the product.
And as I said earlier
that the manufacturers
or the registrants
have to provide detailed
and costly studies to make sure
that this material
is gonna do what it says
and it's not going to pose
undo hazard to people,
the environment or animals.
But you have to understand
that reading the label
is a critical part of your job.
If you don't follow a label folks,
you can be fined or even sent to jail.
Yes, you can, and it does happen.
Now, there are five very important words
that you must remember.
In fact, you're going to have to believe
these very firmly and soundly,
and I'm going to put these words up
on the screen in just a moment.
And when I put these words up,
I want each
and every one of you to shout them,
to shout them with me.
I want you to scream them
with such belief
and such fervor
that your administrative assistant
comes barging into the room
that you're in and goes,
"What the heck is going on here?
Why are you screaming?"
Because you will believe these words
so firmly, so soundly,
so here they are.
And I want you to scream it with me,
folks, scream it with me.
The label Is The Law!
Yes, you have to believe,
you have to believe,
I want you to do it.
Stormy, scream it with me.
Stormy is doing the label dance
in the control room,
I wish you could see it,
it's a sight to behold.
It's the label is the law, folks.
Yes, Say it with me,
"The label is the law."
Yes, okay.
Label is the law, folks,
you have to follow
what the label says,
if you believe, good.
If you don't follow the label,
you can wind up getting fined,
you can wind up in jail even.
We'll chat more about that
a little bit later on.
You'll see the light,
I'd testify to it, Matthew.
Absolutely, so label is the law.
What does that mean?
That means,
in simple terms of label says
if you have to do it,
you have to do it.
The label says you can't do it,
you can't do it.
That's what it means.
So here's the thing about labels, folks.
All pesticide labels contain
the same basic information.
Send me a picture that John
when you do.
Okay, so the label contains
the same basic information.
And we are gonna look at 10 key
sections on a pesticide label.
Now you will probably encounter
some customers who say,
"I don't like pesticides
used in my home."
But they're probably using pesticides
and they don't even realize it.
If you go to their laundry room
and there's a gallon of Clorox there,
guess what?
That's an anti microbial pesticide,
that is a pesticide.
The label on a gallon of Clorox
contains the same basic information
as they term it OSE.
It does.
Now some of the store brands
of bleach brands are just whiteners
and they don't have a pesticide label.
But if it's being sold
as an anti-microbial,
pesticide kills germs, yup, it does.
In fact, in here,
we have some disinfecting wipes
right here.
Those, this is a pesticide, folks,
it's an anti-microbial pesticide.
The scrubbing bubbles
disinfecting bathroom cleaner,
it's a pesticide.
So you have all these things
that sometimes people
don't even realize are pesticides.
So we're gonna take a look
at some of these sections of the label.
Now some of these are pretty basic,
and I'm just gonna
go through them quickly.
Others are more complex
and we're gonna come back to them.
So we're gonna go over this.
Now are on page 11 and 12
of your participant's guide, okay?
So let's look at these.
Now the first one.
Statement of Use Classification.
So EPA approves, no,
they don't approve, do they?
No, they register.
So EPA registers a product for use
and they're going to classify it
as either general or restricted.
So we're gonna come back
to this one in a minute.
So we've come back
and just discuss this classification
as general or restricted
a little bit later on.
The second one is product name,
this is fairly self-explanatory.
This is the big name on the jug
or the bag or the carton.
So it'd be something like Termidor SC
or Talstar or Cy-Kick.
But you have to be careful about,
and I'll put that slide back up,
don't worry, okay.
You have to be careful about
just making notation
or a record of a pesticide by its name,
if you don't use the full name.
Now how many Maxforce products
are there out there?
I can tell you there's a bunch.
Are you using the Maxforce
for flies or using the one
for roaches or using the one for ants?
They're different,
they're different products.
So if you just said,
"I use Maxforce,"
former a regulator guy here,
I don't know which Maxforce you used.
Now the Termidor,
"I can just put Termidor, all right."
No, you can't.
Do you know there's a Termidor SC
which is the one we use,
but there's Termidor Dry,
there's a Termidor HE.
You just put Termidor,
I don't know which one you used.
So we have to be very careful
and make sure
that we completely explain
which Termidor
or which Maxforce
of which product we're using.
So make sure that you use the full name
and not just call
a Termidor or a Maxforce, okay.
So be careful on the product name.
Okay, Now the next one
is ingredient statement.
Now the ingredients statement,
sort of, tells you what's in it.
Now they're going to be
listed by active ingredients
and inert Ingredients, inert
or other or inactive ingredients,
that'll be listed.
So you have the active ingredients
and all this other stuff, inert,
other, inactive ingredients, okay.
They are measured by a percentage
but it's not a percentage of volume,
it's a percentage by weight.
So percentage by weight.
Now, each individual active ingredient
if there's more than
one has to be listed on the label,
but all the inert, other,
or inactive ingredients
are just listed as that.
And then you look at a Termidor label
or a Cy-Kick label
which we're gonna be using
a little bit later on,
you'll see that, okay?
So active ingredients percentage
by weight,
each one has to be listed.
The inert or other ingredients
are just listed
as the total percentage
by weight
but they don't have to detail
what's in it.
The inerts could be buffers or something
that really don't affect the pests,
the carriers, something like that.
It could be a solvent,
could be an emulsifier,
could be a wedding agent depending on
the type of formulation
you're dealing with.
The next one is the EPA
registration number.
I want you to think of your
EPA registration number
as sort of like a say
a social security number,
it's a unique qualifying number
that's individual to that pesticide.
So each container of Termidor SC
will have the same number,
the same registration number on there.
But a Termidor Dry will have a different
registration number on there, okay.
Yeah, we're gonna get to that,
John, that's exactly right.
So we're gonna take a look at the label
in just a few more minutes.
So now right next
to the registration number,
you're going to find an ESD number,
EPA, ESD number.
This is an establishment number,
it's a plant
that it was manufactured in, okay.
So it's just a plant number.
Frequently, we will have
the state indicator on there
with the state where it was located.
So there could be a couple
of different plants around the country
that manufacture different products
or maybe one plant manufactures
all the Maxforce products.
So each Maxforce of fly bait,
the roach material,
the ant material,
they'll all have a unique number
but they might be manufactured
in the same plant, okay?
Now, the next thing
that we want to talk about
is the KOOROC.
KOOROC, man.
Keep Out Of Reach Of Children.
Child hazard warning,
keep out of reach of children, okay.
Keep out of reach of children.
Now, here's the thing about this
and I'm gonna come back to this slide.
Keep out of reach of children.
Okay, Pager, I think it was wanted
to know a cute little story,
I'm going to tell one in just a minute,
former regulators story.
Keep out of reach of children.
Your state regulation
has something to the effect that,
and I'm going to use Georgia
because I'm most familiar with it,
that all applicators,
that's you shall take
all reasonable measures
to prevent the accede
on poisons of humans
and domestic animals.
Your state regulation
has some language in there.
Take reasonable measures
to prevent the accede
on poison of humans, domestic animals.
Is it a reasonable measure
to lock up your pesticides
when you're away
from your service vehicle?
Chat that in for me.
If you are away
from your service vehicle
for any length of time,
if it's out of sight,
is it reasonable to lock up your,
okay, everyone is saying, "Yes, it is."
Okay.
So yeah, I would agree with you.
It is.
Okay, here's one of my
regulator stories, okay?
I used to do a lot of running.
I was a Big 10K runner,
I had a lot of them, okay?
So I was out running one day,
this is when I was
with the Department of Agriculture,
I was out running one day.
After work, I was running
through a neighborhood,
and I came across
one of our service vehicles,
Orkin service vehicle.
And I just ran past it,
it's happened to be on the road
I was running on, okay?
And I happened to glance
in the back of the service vehicle,
and I saw some pesticides
that were just lying there.
And I thought,
you know, "This isn't right."
So I waited around for a few minutes.
And the applicator, the service specials
didn't come out of the house,
I had to finish my run, you know,
I was just gonna mention
something to him.
I figured I'd just call
the branch the next day
which is what I did.
So I went on and finished my run.
Now I knew the branch manager
at this branch,
and I just picked up
the phone the next day
and just called the individual and said,
"Just want to let you know,
just a little friendly reminder,
no regulatory action,
no nothing that I came across
one of your service vehicles
and it had some pesticides in the back,
it was just lying there.
You need to lock them up."
End of story, right?
That's what I thought.
Well, the next day I get a call
not from the service specialist
but from the service specialist's wife
who said to me
and I'm not making this up,
you can't make stuff like this up
that I should not have been looking
at the service vehicle
since the Department of Agriculture
had closed for the day.
So because the Department of Agriculture
was closed for the day,
and I was out running,
even though I was a state regulator,
I should not have looked at
that service vehicle
and all those pesticides
that were sitting in the back.
It's a true story.
You can't make stuff like that up, no.
So locking up your vehicle,
locking up your pesticides
is not something that you do
just when it's convenient,
just when you think it might be...
you know, a problem, okay.
It's your responsibility, 24/7, 365,
if that vehicle is in your control
to make sure
that the pesticides are locked up
and secured on there.
Okay.
That's not something
that just happens occasionally.
If you are out of sight
of your service vehicle,
if it's not in your line of sight,
you need to make sure
that your products and materials
are locked up, okay.
Now I'm going to tell you
something else,
and I know it's going to shock you,
I know you won't believe me.
But I want you to know that it's true.
I know that you'll gasp and go,
"No, Jim, that can't possibly be true."
But here it is.
People will steal things
from the back of your service vehicle
if you don't lock stuff up,
shocking, it's true, okay.
Yeah, if you don't lock stuff up,
people, it will magically walk away
when you're in the back
or in an attic or inside
or in a crawl space
or whatever you're doing.
So lock your stuff up.
You don't want to go back to your office
and have this conversation
with your branch manager
or service manager and say,
"Hey, boss, it's sort of kind of funny,
I lost my sprayer,
it was just sitting in the back
of the vehicle
and somebody took it.
Sort of funny, isn't it?"
Yeah, no, okay.
No.
If you are away from your vehicle
for any length of time,
if you are out of sight of that vehicle,
it is your responsibility
to lock up your pesticides
and keep them secure.
Again, is that doing that right thing
that we talked about yesterday
that integrity thing,
doing the right thing
even when no one's watching, okay.
I'll talk to your branch
or service manager about that, John.
Steven, obviously,
if you're driving the vehicle,
you're in control of that vehicle,
so that wouldn't be a problem.
So yeah, just make sure
everything's locked up, folks.
Okay, So we have the KOOROC,
Keep Out Of Reach Of Children, okay.
The next one a signal word.
Now that rates a toxicity of the product
that you're using, okay.
We're gonna come back to that
in the next few sections
in a little bit more detail.
The next one
is precautionary statement,
and we're gonna come
back to this one, too,
this is sort of the go-to
spot for safety information,
"Hey, don't get this stuff
around open flames,
it tends to explode."
Yeah, I kind of want to know about
that information, okay.
And then the directions for use,
how we're going to use this stuff.
Okay, directions for use,
how we're gonna use this stuff.
Okay, so we're also gonna
talk about storage and disposal,
about how the product should be stored
and how it should be used, okay?
So we're gonna come back
to that one as well.
Let me just hold on one second
for me here.
Yeah, welcome back to that one as well.
And then the last one
is manufacturers statement.
This is where the manufactures places
any sort of disclaimers
or warranties on there.
You know, just some information
that they want on there.
Now we're on page 13, folks,
of our participant's guide, okay?
So manufacturers' statements, okay.
So let's go back
and revisit some of the ones
that we didn't cover in detail yet.
So EPA, as I said about classification,
it classifies everything
as general-use material
or restricted-use material.
I want to know what you think,
before we go into this.
Are most of our products general-use
or restricted-use?
Answer yes for general,
or no for restricted.
Yes for general or no for restricted.
So if you think most of our products
are general-use materials,
you'll answer yes.
If you think most of the products
that we're using are restricted,
you would use no.
Okay, so it looks like
and this is pretty consistent,
where more people are thinking
they are restricted than are general.
But we have a lot of people
saying general as well.
Okay, I want to give you
the definitions,
and then I want to ask that
same question again.
Okay, general-use pesticides
are pesticides that can be purchased
and used by the general public
without undue hazard to the user
or the environment
if used in the way
that the label specifies.
So that's general-use material.
A restricted-use material is a product
that can only be used
by a certified pesticide applicator
or persons
under their direct supervision
and may have an adverse effect
on the applicator and the environment,
even when use consistent
with the directions.
Okay, so I want to ask that
same question again.
What are most of the materials
that we use,
general or restricted?
Yes for general, or no for restricted.
So most of the materials
we're using are general use,
answer yes.
No means that most of them
are restricted.
Well, we're getting
a lot more people thinking
they're restricted now.
So by a wide margin,
most people are thinking
that they're general,
extremely restricted-use materials.
Okay,
the vast majority of what we use
are general-use materials.
They are not restricted-use materials.
The vast majority
of what we use are general-use,
not restricted-use.
You may go your whole career
here at Rollins
without ever using
a restricted-use pesticide.
Restricted-use pesticides,
they aren't many of them that we use.
Things like the fumigants,
like Vikane or ProFume,
those are restricted-use pesticides.
Some rodenticides, some...
Okay, I'm just reading chats.
Some birth-control products,
some rodenticides
may be restricted-use
but the vast majority
of what we use
are general-use materials.
Here at the Learning Center in Atlanta,
we sit on a major Interstate, I-85,
Shallowford road exit,
if you ever visiting.
Two exits up from A Do It Yourself
pest control store.
A Do It Yourself
pest control store sells
most of the products that we use.
Most of the products that general public
can go in there and buy,
most of the products that we use
because they are not restricted-use,
okay?
So what are we really selling?
Why, what are we providing
to the general public?
Well, it's not pesticides
because the general public
can go out and get pesticides,
the same stuff that we're using.
They can buy them,
you go down to a local home
improvement store in this weekend
and go down to the pesticide aisle
and pick up the containers there,
and you'll see many of the same
active ingredients that we use.
Okay, so safer knowledge expertise,
responsible use knowledge and expertise,
subject matter experts,
that's exactly what we are.
The average homeowner who wants
to treat roaches or kill rodents,
they're not sitting through
three weeks of intensive training
and going out with it certified
individuals or the CFT,
Certified Field Trainer.
They're not working
with your branch manager
or your service manager.
They're not listening to me
and Shane for a couple of weeks,
okay.
So what we have is the knowledge
and the expertise
and also the equipment to do
something properly.
We have that knowledge and expertise,
it's not the
bug juice that we're selling, folks.
It's the knowledge that we have,
it's you being a PMP,
a Pest Management Professional
that separates you
from Mrs. Jones or Mr. Smith.
That's what you have,
you have that knowledge
and you have that expertise.
And the equipment.
Let's think about
our termite side of the house.
If you're putting 25,300 gallons
of a product material
Termidor SC around someone's home
for the control of termites,
you darn sure better know
what you're doing, right?
So what are we selling?
We have the knowledge,
it's like I got the power.
Yeah, I got the knowledge, folks.
You have the knowledge,
you're getting that knowledge,
you're on your way to becoming a PMP,
a Pest Management Professional
which says,
"I know how to use this stuff."
Okay?
So the average homeowner
if they can do it by themselves,
they wouldn't need us.
So we're not selling bug juice,
we're selling knowledge and expertise
and the fact that we have the equipment.
So let's look at a review question.
What type of pesticides you most likely
to carry in your vehicle,
Is it a general-use material
or restricted-use material?
Please answer all that are correct.
But as in Highlander,
there can be only one.
If you've got that reference,
you're a bit of a nerd like me.
Okay, looks like almost
everyone is in agreement
that it is a general-use material.
And that is the correct answer.
Knowledge is power,
knowing is half the battle,
service with knowledge and expertise,
treatment strategies, yep, okay.
So we've got all that,
so that's what we were providing.
We're not selling the bug juice, folks.
We're not a pesticide company
or a pest management company,
okay.
But somebody's got that, reference.
Couple of people got my reference,
my little obscure reference, okay.
So let's look at our next section
is precautionary statements.
Now under precautionary statements,
the federal law requires
that they alert the user
to potential hazards.
Again, you know, the stuff gets
round open flame, it blows up.
Yeah, I want to know about that.
It will also talk about the PPE
that you're required to wear,
and we're gonna cover PPE
a little bit more detail
in the next module,
hazards communication.
But all pesticides are going
to have a signal word on them,
okay, a signal word.
Now, this signal word,
the signal words
give us certain information.
They're going to be grouped
into categories based on
how toxic they are to the people,
pets, and the environment.
So it gives us a relative gross,
relative term
as to how toxic the materials are
and they're going
to be three signal words,
caution, warning, and danger.
Now, in order for me
to properly explain this to you,
I need some help.
So with me, I have bought
a miniature version of,
let me flip this over.
I bought a miniature version
of the robot from Lost in Space.
Stormy, can we go over
the document camera,
just one moment here?
So there's my little robot
from Lost in Space,
you may remember that.
So I bet you didn't know
that the robot from Lost in Space
had something to do
with pesticide labels.
ROBOT: Warning, warning.
So he's talking about
warning and warning.
ROBOT: Warning, warning.
So warning is one of the labels.
ROBOT: That does not compute.
- Yeah, it does actually.
- That does not compute.
Warning, warning.
Danger, danger, Will Robinson.
There it goes,
that was the one I was looking for.
So Danger Will Robinson
and warning are on there.
They are two of our three words.
He doesn't have one
that goes caution though, okay.
My little robot
from Lost in Space there.
So let's look at these in simple terms.
So caution.
These are ones
that are slightly toxic, okay?
They have a slight potential
to cause illness to skin
or you want that?
Or eye irritation.
Now the vast majority of products
that we use are in the caution range.
Things such as Termidor are caution,
things such as Cy-Kick are caution,
so most of what we use
is that the caution once.
Now we do use some warning products.
These are the moderately toxic,
and they can cause acute illness
from oral, dermal,
or inhalation exposure.
And they can cause moderate eye
or skin irritation, okay?
The last one is danger,
danger, Will Robinson.
These are the highly toxic ones.
They are likely to cause acute illness,
skin or eye irritation,
and they're going to have
the words poison written in red
and a skull and crossbones on them.
Most of you are going
to go through your entire career
without ever using a danger
or restricted material.
Many of our restricted materials
will fall into this category.
Now there's another group of pesticides
known as 25B pesticides
or minimal risk pesticides,
25B refers to a section of FIFRA,
Federal Insecticide,
Fungicide, and Rodenticide Act.
25B, these are minimal risk.
These are things that
may kill some insects
if it gets on them, things like
mint oil, clove oil, orange oil.
They're usually botanical extracts,
not always
but usually botanical extracts.
Mint oil, garlic oil,
you just spray it on a bug, it may die.
Now we here at Rollins
don't use very many of these things,
okay.
That's not something
that we commonly use.
It's not something that.
Many of the "eco", "eco" products
are going to fall into that category.
Now we're right at an hour.
Remember, we will take a break.
But it's not right now.
We have to get
to a good stopping point,
that will be a few more minutes,
about another 5 or 10 minutes.
No, you can't have that
for your grandson, sorry.
Okay, so the next section I want
to talk about is storage and disposal.
Now the label talks about
proper storage and disposal.
How you have to store the stuff.
We've already covered that
they have to be under lock and key
in the cool rock thing.
Containers have to be labeled.
And you should have a hard copy
of the labels for the materials
that you're carrying
on your service vehicle.
If you do not, talk to your
service manager about that.
Now, I want everyone
to raise their right hand,
and as you push the yes
or no button on this,
I want you to solemnly as firm,
yes or no,
that I will always use pesticides
according to label directions.
So raise your right hand
as you push the yes button.
Yes, I will.
I promise, Jim,
I will always use the label,
follow the label
in using this product, okay.
So everyone is responding yes.
So excellent job.
Now, thinking about this,
how do we dispose
of empty pesticide containers?
How do we dispose
of empty pesticide containers?
Chat that in for me.
Chat that in for me.
Okay, going to label triple wash
and punch holes in it.
Triple rinse, triple rinse
at the branch, rinse if possible.
Okay, so we're getting
some information here.
So a lot of you are saying triple rinse
and puncture the container.
Let me think about this for a minute,
triple rinse and puncture.
Some of you are saying
going through label,
but lot of them say
triple rinse and puncture.
I want you to think about
a pesticide container an aerosol.
Aerosol containers
are going to say do not puncture
or incinerate this can.
Guess what?
You just all violated
the label direction.
You knew, just a moment ago
put up your hand and said,
"I promise, I promise, Jim,
I'll always use pesticide
according to label directions."
And you just lied to me,
I feel crushed, I feel horrified
because you have violated
the label directions.
If you want to triple rinse, okay.
That's a gotcha question.
I realize that is a gotcha question.
So yeah, people go, oh, that's mean,
or that's a trick question.
No, it is and it's not,
here's the thing.
Those of you that answered
according to label directions,
that's correct.
We have to dispose of the container
according to the specific directions
on that label.
Don't fall into this routine of,
"Oh, yeah, this is what we always
do with this container."
No, you have to look at
the individual label on that product.
So I do that for a reason.
Yeah, it's sort of a trick question
but it's not.
I want you to,
I do that to help you realize
that you've got to look
at the individual container.
What that product is saying
as to how you're gonna dispose of it.
So the sort of a trick question
but really not.
So look at the labels,
labels will tell you
how you're gonna dispose of that.
The next area I want to go
to is directions for use.
Now directions for use
but really you need to think about
directions for use
as anything
I can do with this bug juice.
So what can I use the bug juice on?
Bug juice, of course,
my euphemistic term
for just any pesticide, okay.
And how much
do I my mix up of the bug juice
if it's applicable?
Where do apply the bug juice?
How often it's gonna be applied?
Any application restrictions,
but that's,
I want you to think of anything
that I'm going to do
with the pesticide as using it
because that's on the label.
So how I transport it?
How I store it?
It has to be stored
in a well-ventilated area,
means I can't lock it up
in the closet, okay?
How I mix it up?
What I can spray it on?
Use it for, how much?
Where do I apply it?
If there are any label restrictions
as far as how often I can do it?
Anything else like that?
So that's all of using a pesticide.
So going back to
what I was talking about before,
the label is the law.
Now we have to use that label, okay.
Have to use that label for guidance.
It's a how-to manual.
And yes, you are expected to read it
and understand it, okay.
And labels are not static pieces
of literature,
they do change over time.
So we have to understand
that labels can change.
So we have to be familiar with them
even if we just use this product before,
it's a new container.
We have to make sure
that that label hasn't changed
since the last time.
Imagine sitting before a regulator
and trying to explain
why you did something,
"It used to be on the label."
"But it hasn't been in a while,
it's not on this label
that you are using."
It's not gonna go over very well,
don't put yourself in that, okay.
So now we are at our break point, yay,
this is our first break,
this is first two-hour module.
So we take a nine-minute break.
Again, nine minutes
because it's not 8 and it's not 10,
so it has to be 9.
But we have a little activity for you.
So here's your activity
in your participants guide,
there is a Termidor SC label.
And Page 18, 19, and 20,
you're going to use the label
to answer some questions
during the break.
Don't worry
if you don't get to them all,
we'll cover them when we get back.
But Page 18, 19, and 20,
we're gonna take a break
here for 9 minutes,
Miss Stormy is gonna put up
the nine-minute countdown clock.
And when we come back,
we're going to look at the questions
you'll find on page 18, 19, and 20.
The activity is based
on the Termidor SC,
not the Cy-Kick label, we'll be doing
that a little bit later on.
So let's go ahead and put up our clock,
and we will see you back here shortly.
An Alabama exterminator
has been sentence
after pleading guilty
to unlawfully applying pesticides
at more than a dozen nursing homes
across South Georgia.
The individual and his company
were sentenced
Wednesday in Federal Court in Macon
that's in Georgia.
The individual was sentenced
to two years in prison,
one year of supervised release
and had to pay a fine of $7,500.
The company was sentenced
to 3 years probation
and had to pay a fine of $50,000.
He pleaded guilty
to unlawful use of pesticides,
false statements,
and mail fraud in connection
with misapplication of pesticides
in Georgia nursing homes.
That was from August 27, 2014.
I was an individual,
I was still
with the Department of Agriculture
when this case first came up.
So misusing Termidor Inside
treating inside for
and control and also using
some tracking powder
or rodenticide inside nursing homes,
where it shouldn't be used.
Yeah, that's real smart
and, you know, the people
in nursing homes have wheelchairs
and they're rolling across this stuff
and they pick it up
and they get it on their hands.
No, not a good idea.
So as far as I know that
individual still a guest
of the federal government
what that case was,
we found it here in Georgia
and we referred the case to EPA,
we referred it to other states
because he was operating
more in other states.
And the states got together as a group
and had the EPA pursue the matter.
So it does happen occasionally,
only states will settle matters.
But when it's a group thing like this
where it was occurring in several states
and states refer the matter to EPA
and they pursued it,
and that individual got to sit there
and post with numbers
in front of his team like, okay.
So okay, folks, so we are going
to do our activity over the last,
so that we have about
a half hour to go from this model.
So we're gonna do the activity,
then you'll use your Termidor SC label.
So looking at the first question,
what is the active ingredient
in Termidor SC?
Is it bifenthrin, cyfluthrin,
fipronil, or indoxacarb?
Remember, we're using
the Termidor label for this,
not the Cy-Kick label.
Bifenthrin, cyfluthrin, fipronil,
or indoxacarb?
Okay, taking a look at our results
most people agree
that it is fipronil, let us go
and that is the correct answer.
Let us go over to the document camera,
Miss Stormy.
So fipronil is the correct answer.
So right here
we have the Termidor SC label,
right here and fipronil,
okay, fipronil.
Turns out to be 5-amino
2,6-dichloro 4-trifluoromethyl aniline,
1-something, something, something,
something that's a big name.
It's easier just to call it fipronil.
Fipronil, it's a easier way
rather than the 5-amino
2,6-dichloro stuff, okay.
We also see that it is 9.1% by weight.
So other ingredients, inert,
in active ingredients are 90.9%
for a total of 100%,
that is by weight not by volume.
Here's the EPA Reg number.
So all containers of Termidor SC
will have the7969-210.
This is specimen label, so there's no
EPA establishment number there,
but, you know,
if was manufactured
and this was a real label,
it would be attached,
there'd be an EPA
establishment number there, as well.
Okay, so looking at our next question,
what is the signal word
on this here product?
Is it caution, warning, warning,
or Danger, Danger, Will Robinson?
Okay, looking at our results,
most people are in agreement
that it is caution
and that is the correct answer.
It is caution going over
to the document camera.
We see right below the KOOROC,
Keep Out Of Reach Of Children
Caution/Precaucion, okay.
That is it, so this is a caution one,
that is the mainly the group
of pesticides that we deal with,
the products and materials
that we deal with
are in the caution range.
So right below the KOOROC.
Okay, James, we are still working on,
trying to resolve that for you.
Okay, let's take a phone call
on this one.
See the phones are working
a little bit better today.
What should you do,
if you get this product in your eye?
Let's take a phone call on this one.
And tell me what you're gonna do
if you get this product in your eye.
Let's try and see if we got this.
Let's go to choose,
I flipped this over here.
Let's go to, well, why don't you go?
Okay, hold on, I'm coming in fast here.
Okay, let's go to Pedro
over here in Atlanta.
Pedro.
Hi, so it says hold the eyes open
and rinse slowly with water
for 15 to 20 minutes,
make sure there is nothing
in your eye like contact lenses
and then go to the call
a poison control center.
Very good, Pedro,
thank you so much for calling.
And let's go to the document camera
on exactly what he was talking about.
Hold eye open and rinse slowly
and gently with water
for 15 to 20 minutes,
remove contact lenses after the first 5,
continue rinsing.
Call the poison control center.
We're gonna chat more about that
during our next module.
Okay, so thank you for that, Pedro.
Let's see,
we have another question here.
And I'd like a phone call on this one.
What PPE is required
when you apply this product
under normally ventilated conditions?
Normally ventilated conditions,
what PPE is required?
So let's take some more calls here.
Got a chat, I didn't get a chance
to chat with you yesterday,
the phones weren't working
but they're working today.
So let us go to this first appeal.
Let's go to Eric in Peoria.
Eric, what do you have to do for PPE?
You need a long sleeved shirt,
long pants,
socks, shoes,
chemical resistant gloves,
and a dust filter mask.
Okay, thank you very much.
Let's go over to the document camera.
Thank you for that, Eric.
So let's see all pesticide handlers
mixers, loaders,
and applicators, that is you, folks,
must wear long-sleeved shirt,
long pants,
no Rollin shorty shorts,
sorry, folks, socks, shoes,
and chemical resistant gloves, okay.
Now if it's in a non-ventilated area,
you'd have to wear a respirator,
but in normally ventilated areas,
that means, folks,
that you have
to wear a long sleeve shirt
when applying this product.
I don't care
if it's 90 degrees out there,
you're required to do that.
We're gonna chat more
about that in the next module.
Clear all these out
and thank you for that.
Okay, so you would obviously find that
in the precautions statement
section of the label.
Let's take another phone call.
How are we going to dispose
of the container?
How are we gonna dispose the container?
So let's take another phone call on this
and tell me how the heck are we going
to dispose of the container?
So let's go to see who we have here,
whose first?
Stephen in the Homestead was first,
and how we're gonna dispose
the container, Stephen?
- Hello.
- Go ahead, Stephen.
Okay, triple-rinsed
or pressure-rinsed containers
promptly after emptying,
then offer for recycling of available
or reconditioning
if appropriate or puncture
and disposed of in a sanitary landfill
or by incineration
or by other procedures approved
by state and local authorities.
Thank you very much, let's go over
and see what Stephen
was talking about
to the document camera.
So right here,
what Stephen was talking about
triple rinsed, or equivalent, promptly
after emptying offer for recycling.
Okay, you can't reuse this container,
do not reuse or refill this container.
That means you can't even
put the same stuff back in it.
You can't put more Termidor
back in the Termidor container.
That means you can't reuse it
at all ever period.
You can't put water in there,
you can't carry it around
as a cute little whatever.
Yeah, it has to be disposed of.
Now one of the other things
promptly after empting.
That means you don't accumulate
the stuff for six months
and then decide to dispose of it.
Okay, promptly after emptying,
that mean you get rid of it quickly,
you don't leave it accumulating
in the back of your service vehicle.
And by the way,
empty pesticide containers
until they are properly disposed
of, have to be locked up in a treated
as actual pesticide containers.
So empty pesticide containers
need to be secured
until such time
as they are properly disposed of.
So looking at the label,
is this product harmful to fish?
Yes or no?
Okay, the vast majority
of you are saying yes it is
and that is absolutely the case,
it is harmful to fish.
So that is the correct answer.
Let's go back to the document camera.
So this product is toxic to birds, fish,
and aquatic invertebrates.
Right there under
environmental hazards, right there.
So yes, it is.
Okay, looking at our next question,
how many applications
can we make on an annual basis?
So once a year, excuse me, each year.
How many applications
can you make each year
for pest on outside surfaces?
According to the label
that you have in front of you,
this label's been revised recently.
How many applications
according to the label
that you have in front of you can be
made for pests on outside surfaces?
Each year, is it one, two, four,
or there is no limit?
According to the label
that you have in front of you,
how many applications can be made
on outside surfaces each year?
One two, four, or there is no limit?
Okay, looking at our results,
most of you are saying two,
well, I got a number
of you saying no limit, okay.
The correct answer is two applications.
Let's go over to the document
camera again, Miss Stormy.
So right here
under the directions for use,
do not exceed the maximum
of two applications per year.
So according to that label
that you have in front of you,
it's two applications per year.
That would be
under the directions for use,
under use restrictions.
That'd be on page 13
of the label that I have.
Okay, it's time
for math, math, math, math,
Stormy loves math,
she gets to do the math.
Hence, every time we get to do math,
she sings a math song in there
and does the math dance.
I wish you could see it
but unfortunately,
we don't have Stormy cam in there,
we're trying to get it
but so far we haven't gotten Stormy cam.
But we want to mix up
three gallons at .06.
How many ounces
of concentrate are needed?
So we're gonna mix
three gallons of Termidor SC up.
How many gallons
of concentrate do I need?
By looking at this
and if we're gonna mix up 3 gallons,
most people think it is 2.4 ounces,
and that is the correct answer,
2.4 ounces would be
the correct answer at .06.
Miss Stormy, can we go back
to the document camera one more time?
Actually, not just one more time
there would be more coming.
So here we are, mix .06.
Always, folks, be careful
of your decimal points and your zeros.
So .6 is not the same as .06
and certainly not the same in 6.
So be careful, make sure
when you write these things down
that your zeros and your decimal points
are in the right spot.
So one gallon means
I have to have 0.8 fluid ounces.
So if I'm gonna mix up a gallon
of Termidor at that 0.8 fluid ounces.
So I have to, I don't want 1 gallon,
I want 3 gallons.
So I have to add 0.8, 0.8,
and 0.8 comes up to 2.4,
or well, hold on a second,
I have to flip that over,
don't I, Miss. Stormy, okay.
Right here, okay.
.06, make sure that your decimals
are in the right spot.
Okay, finish gallons.
I want three gallons
so I have to add 0.8 times 3,
.8, .8, and .8 is 2.4.
Also remember, folks,
that you do have
a calculator with you, okay.
Almost everybody's carrying
a Smartphone, okay,
has a calculator feature on there.
So it would be 2.4 ounces.
2.4 ounces would be the correct answer.
Now if you decide that you want
to violate the label direction,
you are subject to criminal
or civil penalties.
Civil penalties is where stuff happens.
It's a mistake.
Stuff gets in the wrong spot.
They don't result in a criminal record
but you could be fined up to $7500
for each violation.
Now here's the thing, this is...
So this doesn't have the limit,
would it be someone else?
I'm not quite sure,
I understand your question,
Alexander, what you're asking me.
Chat it in again for me.
So if you misuse a pesticide,
you know, stuff gets in the wrong spot,
you know something happens,
you can be subject for penalties now.
Most times again regulators
are trying to bring you
into compliance
not to put you out of business.
If something like that happens,
don't try to cover it up.
Let your branch
or service manager know.
Let them know
and they can deal with it, okay.
They can deal with it.
Now if you intentionally
violate the label
as did our friend with the nursing homes
from Alabama, you are...
If you intentionally misuse a product,
you can result in a criminal record
fines of up to $25,000
and a year in jail.
Wow, so what are you in for?
Murder.
What are you in for?
Breaking and entering.
What are you in for?
Armed robbery.
What are you in for?
I misused a pesticide.
Yeah, don't be that guy.
Okay, Okay.
Remember folks,
if you intentionally misuse a pesticide,
if you put Termidor on the inside
like that individual did
because it will control ants.
Yeah, well,
it's not label for that purpose.
You can be subject
to criminal penalties.
Okay. The application.
The application for years.
Not in mind.
Well, I included that.
You know, I included
that in there as per the label
that you had in there, so Alexander,
no problem on that one, okay,
just answering a question
that Alexander had.
Now we have another activity for you,
and I'm gonna give you
the opportunity to play a game
that everybody play
this game growing up,
we all did, you know.
So it's gonna get a chance
to revisit your childhood
'cause I know all of you grew up
wanting to play state regulator.
Yeah, I know you did.
Everybody does.
Everybody wants to be
a state regulator, I know that.
We have an activity, no, you don't,
we have an activity for you
and it's gonna use the Cy-Kick level.
So we have a little scenario
for you and...
Violate you know your goal
of this is to determine
whether there's a violation if so, why.
So here's a scenario for you again.
Page 22 in your workbook,
use the Cy-Kick label Cy-Kick label.
Okay.
No not duck, duck, goose,
it's regulator game.
So you are performing a regularly
scheduled service on Mr. Chen Sun.
Now Mr. Chen
has an Amazonian cockatiel.
And as a pet.
The bird's cage
is kept in the kitchen.
The specialist tells Mr. Chen, he
would prefer not to treat
inside the house
because of the bird.
Mr. Chen insists that he treat
all the areas inside of the home.
The specialist has agreed
to treat the rest of the house
but to avoid affecting the bird,
he shuts the kitchen door
and avoids treating
the dining room and the kitchen.
So he doesn't, he shuts the door
and doesn't treat the kitchen
or the dining room.
Pardon me.
And the specialist treats
the remainder of the home
doing a preventative crack
and crevice treatment with Cy-Kick.
Four hours later the bird
is in respiratory distress.
And it's dead two hours after that.
An autopsy reveals pesticide poisoning.
Okay, here's your chance
to place state regulator
looking at the label.
Based on the information in the label,
was this a violation of the label?
Was this incident
a violation of label directions?
Yes or no.
Okay.
Let's take a look at our results.
Our results indicate
that most of you say it was
but a firm out of you say no.
Let's find out the correct answer,
and correct answer is yes,
it is a label violation,
so if you chose yes, congratulations
you won state regulator, didn't.
Let's go over to the document camera
just for a moment here.
So right under
the Keep Out Of Reach Of Children
and caution environmental hazard,
this product is toxic to birds fish
and other wildlife.
So it says right there
that it is toxic to birds.
Now this is an actual incident, folks,
this is not a made up incident.
It was judged to be a label violation
because the label clearly said
that the product is toxic to birds.
The state rule that
as the expert on site
that would have been you,
the specialist should have insisted
on removal of the bird or used
an alternative method of treatment.
So why would we.
So focused on using Cy-Kick
as the chemical component of IPM?
Why weren't we more focused
on using the cultural
and the physical components of IPM.
before we ever got to that chemical?
Or if we did determine
it was necessary to use a product,
why wouldn't we have chosen something
that would have been
low risk for the bird?
So there were a couple of things there.
We chose the wrong product,
and we should have been focusing
on the physical
and the cultural components of IPM.
rather than on the chemical.
I think sometimes we get focused on
"I have to put out something,
I have to put out a product
or material."
We should be focusing
back on those cultural
and physical components before that.
Okay.
So should have used
an alternative treatment.
The specialist was fined $2,000
and was terminated.
Okay.
The branch paid $4,000
and replacement cost for the bird,
$3,500 in vet bills,
$25,000 dollars in pain
and suffering.
The homeowner for a total of $32,500.
So the branch had to pay $32,500.
So specialist was fined $500
by the state
and was terminated by the company.
Wow.
Now the financial impact is bad, yes,
but the damage to the reputation of us
is much more extensive.
Remember what we're talking
about yesterday?
About social media.
Well, suppose Mr. Chen
goes on social media and puts up,
"Orkin kill my bird
or Rollins kill my bird,
I love my bird but Rollins killed it."
That you can't undo that
type of negative publicity very easily.
So that negative word of mouth
is extremely damaging
to your coworkers,
to the company, to yourself.
So you could lose your job
and your livelihood
so do the right thing
and follow the directions.
Okay.
so you have to make sure
that you follow the label directions.
Okay.
Let's get something else here.
So remember, folks.
Now one of the other things
that you have to remember
is that if a fine is levied
by a regulatory agency,
the person who makes the application
pays the fine not the company.
The person who makes the application
or causes the problem pays the fine.
So if there's $1,000 fine
by a state regulatory agency,
that means you're going to pay it.
It's not your branch manager
or your service manager,
it's not gonna be
your division president,
it's not going to be Mr. Rollins,
not gonna be me and Stormy.
It's gonna be you.
So if there's a fine,
you wind up paying it,
so don't do that just make sure
that you read
and follow all label directions
at all times.
Okay, let's do a couple
of review questions
as we finish up this module.
Service containers should be labeled.
Is that true or false?
Looking at our results,
almost all of you are saying it's true
and that is correct, it is true.
As soon as my computer catches up
with me here, so it is true.
Looking at our next review question.
According to EPA, pesticides used
by the general public
are restricted-use.
Is that true or false?
According to EPA,
pesticides used by the general public
are restricted-use.
Is that true or false?
Looking at our results,
almost everyone is agreeing
that is false
and that is a false statement,
so false is correct.
Remember, pesticides used
by the general public
are general-use materials.
So very good on that one.
What section of a pesticide label
would you find the hazards,
would it be in the ingredients
and directions
for use precautionary statements
or storage and disposal?
Almost everyone's agreeing with that
it is a precaution statement
so it's not ingredients, directions,
or storage and disposal,
but in the precautionary statements.
So, folks, as we wrap up, remember,
it is important to make sure
that use all products consistent
with all label directions.
If you have questions as to whether
something can be used
in this location or that location,
whether you can use this product at all
or how often you can use it
or whatever your questions
are about a label,
make sure you talk to your branch
or service manager about that.
That's what they are there for,
to answer these questions.
Now we do have some self-study for you,
as part of this module.
You need to talk with your
branch manager about any state
or licensing requirements,
prior to using pesticides,
and become familiar
with your state regulations.
Remember each state
has its own set of regulations.
They're not consistent
across all states.
And if you are operating
in more than one state,
if you're in an area of the country
where you border
a couple of different states,
you might have different requirements
in each individual state.
And you have to become familiar
with those individual requirements.
So become familiar with state
and state and local laws.
Okay, folks,
that is it for this module.
Now we're gonna continue
our discussion about regulations
and such in our
hazards communication module, okay?
Yeah, exactly, John, you're in one
of those areas of the country
where you're bordering several states.
So we're gonna continue our discussion
about hazards communication
and information about safety.
So we're gonna take a break,
we'll come back at the top
of the hour in approximately 12 minutes,
we'll come back,
and we'll continue our discussions
about hazards communication,
enjoy the break.