PC Maintenancesmall2

(talking on phone) Yep, okay, I’ll get someone to come down right away. Oh hi, come on in. We’ve been getting some calls lately about machines that have been running slow and acting a little weird. I’m sure it’s nothing serious, but it might be a good idea for you to do some maintenance checks for me. Working inside a PC can be dangerous so first of all I want you to brush up on your WHS, specifically for working inside of a computer. I’m not exactly sure what types of scans you’ll need to do, but the usual ones should be fine. Check for viruses, make sure Windows is up to date and maybe do a little bit of a clean up here and there. Oh and if you find a virus, let me know, so that I can coordinate a check of every machine in the organisation. We need to ensure that our printers are always up and running for the users. So I’ll also get you to investigate what routine maintenance needs to be done and turn this into a maintenance schedule. This way, we’ll know what needs to be done and when. I understand you don’t have a lot of experience in this area, so you might need to learn a little bit about troubleshooting If you have any problems, let me know, I’ll be here.