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Behavior Based Safety

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We rely on our knowledge, experience, and procedures such as risk assessment, toolbox talks, and permits to work to determine the proper way to perform a task. Focusing safety training on breaking unsafe patterns of behavior will allow us to perform the task in the correct way reinforcing a pattern of behavior with an emphasis towards safety. In this program we'll learn the definition of Behavior Based Safety— how it's implemented and how to ensure it succeeds. We'll see how to correctly conduct a workplace observation from start to finish. We'll show how observers identify safe and unsafe work behaviors and how those are modified through training. And we'll learn about the barriers to breaking dangerous work patterns and how poor training and follow through can make those patterns worse. Changing how we think before we perform the task is the foundation of Behavior Based Safety. If improved training methods alone won't help stop accidents, then how can we go about making our work safer? Behavior Based Safety is a process where mariners can actually evaluate each other through an observation process looking for at-risk behaviors and rewarding those safe behaviors that are noted. This idea is simple. Make safe behaviors part of the work culture. the introduction of a Behavior Based Safety system starts with identifying the steps associated with performing the job safely. Next those behaviors are communicated to those of us performing that task through training. Then we are observed performing the tasks to ensure they're accomplished correctly. When a crew member demonstrates safe work behaviors, positive reinforcement must be given. Training and other corrective methods, such as showing the proper way to perform the task, are employed when at-risk behaviors are noted. Providing goals rather than just incentives also helps to create and reinforce more positive work behaviors. Coaching and mentoring are also ways we can continue to develop positive work behaviors. The real key is just to making sure that you share all of the information with the employees so they know their comments are heard and understood too. But also recognize the good things that we do as well. It's real easy to point out something that potentially is at risk, but patting someone on the back for a job well done goes a long way. Positive leadership is vital to reinforce good work behaviors. With a directive that safety remains a priority in all aspects of company operation, we then know our priorities. One of the primary tools of Behavior Based Safety is the observation card. This creates a uniform framework for the trained observer to detail a crew member's performance. There's actually two processes to conducting an observation. One would be an individual observer observing a task or a set of tasks for a limited period of time. And the other way that I've found successful in the maritime industry also is do it as a group. Prepare each other and say we're doing our weekly observation. Keep your eyes open. When we're done we'll sit down and discuss what we saw. An observation card is a checklist detailing how a particular job should be performed as per the company's safety management system. An experienced person on board follows the process on the observation card. An answer of yes to each question on the observation card means the worker is performing each task safely and as per the SMS. The observation has been announced beforehand, and optimal work conditions are chosen. Many criteria are taken into consideration during the observation. Is the crewmember wearing the proper PPE? Do they make sure their eyes are on the path while walking on deck? Are they using the proper tools? Are environmental or other regulatory procedures being observed? Is the crewmember competent to perform the task by way of training? Was a tool-box talk or more formal risk assessment performed? Were all relevenat permits to work granted prior to work commencing? Once the work is completed, the observer will discuss the results of the observation with the crew. This will include safe acts, barriers to safe behavior, and how to remove those barriers. Once the crew agrees on the outcome of the observation, the card is submitted. When the observation is complete, it's really critical that you actually start forming data and collecting data because you need to get feedback back to the workers about what's being seen, what's being observed, see if there's any trends out there. And there's different ways to improve by having that conversation, that dialogue. Data from completed observations are reviewed and compiled. When patterns are established and enough data is available to determine which behaviors need to be corrected, then a training matrix can be created or PPE or equipment can be received. When I see something maybe that has 10 at-risk behaviors for safety glasses, per se, I want to know what the at-risk behavior is. Is it that they weren't wearing them because they fogged up too much? That the scratches on the lens prevented them from seeing correctly? They weren't comfortable. They weren't cool enough looking. I can fix all of those things once I know what the dialogue is. We all have a tendency towards thinking or behaving in a particular way, sometimes at the expense of safety. Many times performing the same task over and over will lead us to believe we can do it safely every time. We think because we've done it often, we'll always do it correctly. Knowing a task well can lead us to think we know where and how to cut corners to save time, where risks may be thought of as low probability to the worker. Following specific procedures to perform work can help get the job done, but it's only through awareness of these tendencies toward working faster rather than safer that we can think about changing our behavior. Fear or unfamiliarity with a task can also be a barrier to good work behaviors. All humans possess a fight or flight instinct where one of the oldest parts of our brain can take over if it perceives a danger to ourselves or those immediately around us. This is known as an amgdala hijack after the part of the brain that controls this instinct. An emergency on the job in the form of a falling piece of equipment or cargo can cause us to immediately respond to that danger forgetting our surroundings, resulting in a loss of situational awareness. In this case, the danger from responding to one extreme can keep us in harm's way rather than taking us out of it. Teaching crew members the proper or preferred method of performing tasks and defining expected safe behaviors is the backbone to maritime safety. Despite this level of commitment, the weakest link in any safety culture is the entire reason the culture exists at all—you. Studies of maritime accidents consistently show more than 80% of accidents are the result of unsafe behavior. While we may be trained in the correct or safest way to perform a task, this does not mean our individual behaviors have been overcome unless we have an agreed and common understanding of safety. Making sure there is adequate followup through proper training makes this more difficult. Likewise further observation as tasks are completed ensures jobs are performed safely. In this program we learned about Behavior Based Safety, how it's implemented, and how best to ensure it succeeds. We saw how the observation process is used to identify safe work behaviors as well as those requiring change. And we took a look at how we develop dangerous work patterns, how poor training can reinforce those patterns, and how good behavior changes can leave us working safer and smarter. Behavior Based Safety is gaining more acceptance and use as a method to reduce maritime accidents and casualties. It is a mindful approach to work designed to make each crew member an integral and responsible part of the safety management system.

Video Details

Duration: 9 minutes and 46 seconds
Country: United States
Language: English
License: All rights reserved
Genre: None
Views: 7
Posted by: maritimetraining on Jan 23, 2017

In this video, you'll learn how improving training methods and changing our mindset before undertaking a task is vital to making safe behaviors part of our work culture.

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