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CIP What is Coaching

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>> Welcome to your first week of the Coaching Intensive Practicum. In the Orientation module, we went over the ins and outs of how this course works and what you can do to be successful. If you haven't reviewed the super important information yet, we encourage you to pause here, review this section of the course and then come back when you're clear on what's in store because today, we're jumping right in. Ready to get started? In this lecture, we'll explore what exactly coaching is, giving thought to definitions, key qualities, best practices, foundations, and evidence. Let's kick things off by giving some thought to a very important question. What is coaching? Now on the surface, this may seem like a totally obvious question to be asking, especially if you're in practice. But have you ever really stopped and tried to define what exactly coaching is? How would you define it? We all have our own concepts of what coaching means to us and a personal framework for what we do specifically as coaches. But it's also important for us to have a clear and consistent model of what health coaching is so we can best serve our clients and so they have an understanding of what the coaching relationship is from the start. You see, in the rapidly growing world of health and wellness coaching, the term Health Coach is popping up in more places, often with loose definitions and role boundaries. In response, the NBHWC created a clear set of high expectations for what professionally trained Health and Wellness coaches are so that professionally trained coaches like you can be more readily recognized and acknowledged. Specifically, the NBHWC developed this clear and uniform job description in order to ensure appropriate scope of practice, allow best practices to emerge, and accumulate a rigorous evidence base for the effectiveness of health and wellness coaching. Prior to the creation of these standards, there were no agreed upon practice guidelines or standards for education and training. Before we take a look at what this description is, I'd like to preface that there may be points in this lecture and throughout this course where you'll feel pushed outside of your comfort zone. Some of the information presented may feel different from what you've learned at IIN in your Health Coach Training Program. You may find yourself thinking, "Oh, my gosh, I've been doing it wrong all these years," or "I must be a bad coach." No, you're not a bad coach, and you're doing just fine. In this course, we're hitting the reset button for you to learn and relearn a foundation that spans wider than the lens you've been given so far. At the end of the day, we all practice how we practice. But if you're getting certified through NBHWC with this credential, you're agreeing to practice by their foundational principles. Now these principles are highly researched, evidence-based guidelines of the most effective way to Health Coach. They didn't just make them up. Now you may not personally agree with everything yourself, but do keep in mind that this is a research-backed consensus of what generally works. This type of inform practice is how we create standards for our profession. Health and wellness coaching is gaining more and more credibility, and that's a great thing. So with that said, let's take a look at what exactly coaching is. Here's how the NBHWC defines the role of the Health Coach. "Certified Health and Wellness Coaches are professionals from diverse backgrounds and educations who apply clearly defined, contemporary knowledge and skills to work with individuals and groups in a client-centered process, mobilizing internal strengths and external resources and empowering the client to achieve self-determined goals of sustainable belief and behavior change related to health and wellness in all of its aspects, physical, mental, relational, emotional, spiritual, and environmental." This is a long and detailed definition and its inclusiveness is what I think is awesome about it. But I know it can be a lot to unpack. We'll do that on the next live call. For now, just spend some time familiarizing yourself with it. And notice how this definition emphasizes connection to the whole person. See how coaching is defined as a holistic practice. It doesn't just focus on one particular dimension of coaching or practice. Now let's zoom in a bit and explore the key qualities of health and wellness coaching. Remember, this isn't necessarily our opinion of what health coaching is. This is research based information. We'll unpack all of this more throughout the course. But let's take a brief look for now. First, coaching is always a client-centered partnership. The client is guided to develop intrinsic motivation. That's motivation that comes from within. When clients are guided by external factors, we need to have a conversation with them around that. Why? Because doing what they feel they should do may not really be focused around what they authentically want for themselves. And through this process, you want to guide them to create sustainable behavior change. I like to say that we do our jobs well when our clients don't need us anymore. We don't want to create a codependency with our clients. As a business model, that's fabulous, right? But ethically, we're trying to get them to a place where they can live a sustainably healthy life on their own. Next, the client always leads the way in determining his or her goals while receiving support from the coach. This is that actionable blend of self-discovery and content education. Imagine patches where we can fill in a knowledge deficit to support a client. But the key here is that the information you share always has to be focused around the client's goals. I remember when I first started health coaching, I had a binder with all of this information from my 6-Month Program resources from the Health Coach Training Program. And I gave this binder to a client once, meaning well, because I was excited to share and they were like, "Wow! What is this?" They were probably a bunch of things in there that they saw and were overwhelmed or confused by or were like, "Nope, not interested. These don't even pertain to me. I don't want to focus on that." And in that moment, I learned that we have to be very careful with how we use our resources and education. It can be overwhelming to the client. Furthermore, you'll see that you actually have to learn to ask permission to be able to present new information and resources in your sessions. This can be a big shift for many coaches. Lastly, the goal is for the client to self-monitor his or her behavior to increase accountability within the context of an interpersonal relationship. This means that we can't be the ones doing the work for them or keeping track of what they're doing. Or else, how do we teach them to become sustainable if they can't track their own progress or learn how to gauge when they need to shift gears? There's a paradigm from the teaching world of "I do, we do, you do." It's called the gradual release of responsibility. That's essentially what we should be aiming for with our clients. And again, to clarify, in coaching, the "I do" part doesn't mean doing the work for them, rather it means consistent modeling of what coaching is so that they understand what health coaching is from the very start. Coaching is a specific methodology for changing behavior and attitudes to improve lifestyle choices, habits, and actions for the long haul. How is this done? By building growth-promoting relationships, eliciting self-motivation, increasing capacity and willingness to change, and facilitating the process of growth and improvement. These components are what's necessary to help a client go deep. Many times what we see on the surface is actually shaped by a combination of various hidden factors that attribute to the whole, as depicted here in this picture. We need to dig deeper to see what's going on below the surface to see what it's creating and influencing on the surface. Coaching also requires some creativity. As coaches, we want to encourage our clients to think outside the box about ways to get one step closer to reaching their goals. We can do this in various ways. We also want to encourage clients to step outside of their comfort zones to make personal progress. Think about it. If what they needed to do to achieve their goal wasn't challenging or intimidating, they would have done it already. So now you have a clear outline of the major elements of coaching. But what exactly do coaches do? Well, coaches engage in a process that allows clients to tap into their inner resources, develop their strengths, identify and clarify their values, discover external allies, set and achieve goals, monitor progress, and celebrate outcomes. In this course, we'll discuss and practice specific techniques and tools to facilitate each of these components. We'll also take a step back and take a wider lens to explore the common stages of the process. Right now, let's take a look at some of those evidence based best practices we mentioned at the start of this lesson. Coaching is most effective when the coach is able to establish trust and rapport, step back and move out of the way, commit to the client's expression of the best version of his or her authentic self, celebrate the diversity and uniqueness of the individual, focus on the client's goals and agenda, employ the structure of specific coach-approach strategies, gain expertise in communicating a coaching dialogue, and embody full presence. We'll go over the how of each of these parameters in this course. For now, note the emphasis on the client as an individual and empowering them to reach their goal through different means of support. Okay, so that's what works. But what doesn't work? Here's a great visual illustrating former practices or approaches that are commonly confused with what coaching actually is. When we're talking about creating an effective coaching model, these approaches have been found to be inferior to the ones we just outlined. Directing and leading the client, advising the client on what's best for them, and relying on extrinsic motivators. In contrast, a sense of inner motivation, insightful reflection, and building upon one's strengths are the core fundamentals of effective coaching practices. All right, now let's take a brief glimpse into theory to help you understand the foundation from which these best practices rest upon. Coaching psychology is ideally a combined practice of organizational dynamics, behavior change modeling, and positive psychology. Let's unpack this a bit. Organizational dynamics refer to the structure of one's workplace, home, common environment, and other major environments that the individual spends their time in. Behavior change modeling is designed to foster lifelong changes rather than short-term changes that will lead to the client reverting back to old ways over time. And positive psychology is a framework for using positive reinforcement as an effective way to bolster one's motivation and trust in the process of change. The theoretical base for coaching stems from a compilation of different ideas and theories that foster positive development and growth within individuals. These include adult learning theories, behavioral and social sciences, business management practices, client-centered therapy, cognitive-behavioral psychology, emotional intelligence, goal setting and planned behavior, mindfulness research, motivational interviewing, neuroscience findings, organizational change and development theories, personality development theories, positive psychology, self-efficacy approaches, and the transtheoretical model, also known as the stages of change model. Now this is not a comprehensive list, and it's not necessary to study these theories themselves to understand coaching. But it's interesting just to see some of the many diverse roots of our profession. Okay, now that we've explored what health coaching is, how it works, and where this practice came from, let's wrap up with why. Specifically, why should people seek the services of Health Coaches? Why is this a worthwhile investment? This is where we need to call on that evidence I mentioned at the top of the lesson that demonstrates that health coaching actually works. Thankfully, a wealth of research-driven evidence exists that supports the role and effectiveness of health coaching in numerous healthcare settings. Now this is really exciting. Specifically, there's a growing body of research demonstrating that coaching can improve health outcomes in ADHD, asthma, cancer survivors, chronic pain, heart disease, diabetes, osteoporosis, physical activity, and healthy weight balance. Now I'd like to clarify that these studies are in no way implying that Health Coaches can or should treat or cure these health conditions or that Health Coaches should be working directly on these issues. The point is that the addition of a Health Coach to a treatment team in a clinical setting has promise for helping to improve the overall outcome by having the coach supplement treatment with the processes and skills we outline in this course. Scope of practice is always a consideration. With that said, in clinical settings, more and more doctors and health professionals are seeking the implementation of health coaching to transfer health and wellness related information, inspire and elicit behavior change, and work toward successful health outcomes. Across settings, here are just a handful of evidence-based examples of how coaching has greatly impacted key focus areas that are commonly sought after by clients, restoring balance, enhancing relations, improving health and well-being, aligning one's job with their values, and finding greater meaning in their life. These are some pretty amazing and impressive outcomes. And all of these can be addressed using a health coaching model. You can keep that in your back pocket the next time someone asks what a Health Coach can do for them. Now it's time to wrap up. After learning all of this, you may be wondering whether what you thought health coaching was before tuning into this lecture is defined by current guidelines. Don't stress if your ideas were a little off base. This is what this course is designed to do. Help clarify any confusion regarding what Health Coaches are and what they do. Remember, the more clarity you have around your role, the more understanding we can build within and around the field of coaching moving forward. We sure covered a lot of ground in this foundational lecture. We discussed why it's important to have a clearly defined description of what health coaching is, and we presented the NBHWC's official definition. Next, we explored the key qualities of health and wellness coaching, the roles of the Health Coach within the coaching process, and the best practices for coaching. We dipped our toes into the theoretical base that informs contemporary coaching models and practice. And we took a look at some of the compelling evidence for why health coaching works. It's a lot of information. But remember, you can come back to this lecture time and time again, and you can review your module recap as a study tool. We're also here for you during the live calls and in the course Facebook group to provide support and mentoring and answer your questions. We encourage you to think critically through this material, ask questions and share your thoughts. This course is a safe place to explore coaching together.

Video Details

Duration: 17 minutes and 7 seconds
Country: United States
Language: English
License: Dotsub - Standard License
Genre: None
Views: 6
Posted by: ninaz on Aug 28, 2019

CIP What is Coaching

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