Interview with Technician (Gladys)
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My name is William Mollel
I live here in Mateves
Which is in the Ward called Omuti
This is my shop
and I started it quite a while ago
I started it in 2008
So it's been a long time now?
But I wasn't here
I moved here
I was at another location
This is my shop
I started in 2008
2008
and these are the items
the items that I sell here
This is my place
I was using lamps,
then I bought battery powered lights
they used batteries
They worked for some time,
but when I did the math,
it was costing me too much and I decided to stop using them
Then I bought a solar light
The small ones that you hang
then I saw that during the rains,
there wasn't any...any light
Yeah. So after moving here,
I needed....M-Power
So I went and asked people who had it,
and they gave me, they directed me and gave me a number
and I called the agent who said he would come on a certain day
'I'll come on a certain day, to look at how to install'
I told him 'For me, it's not about how to install it, I want it installed
so I can start doing business, I'm moving somewhere else'
And after using M-Power,
what has it changed for you maybe?
It's changed things for me,
because I have more customers,
not like the times before
If there was no light, there were no customers
customers come from 6pm to 7pm
and then there's no one
so I would close early
because I'd have no customers because I didn't have lights
So that's why after installing M-Power
it has helped me
People stay until 10pm, or 11pm
More than in the past
Yes, more than in the past
Sales are higher than in the past
because people know if they come at 9pm,
they'll get service because there's electricity there
and it won't be closed
They ask me about it,
and others ask me how you get them
and I tell them that 'when you're ready
come and I'll give you the number of the agent'
'you can call them and make a plan for them to come and install it for you'
That's the way I would tell them
There was a person who asked me for the number,
and he called them.
And they've already had a unit installed?
He'll have already installed a unit because he hasn't asked me again
...of getting light here at your shop
It's changed things because
I can happily do business
I'm not afraid of not seeing who's coming,
that maybe they're bad
So, it's also helped you with security?
Yes it's helped me with security
People can be seen over there
And also they see the lights of your shop, that it's open
Yes that it's all good
Or when you close do you turn the lights off?
Sometimes I turn them off, sometimes I don't
It's just what I feel like
But most of the time I leave this outside one on