20180430-QI_GO-WHERE-YOU-KNOW-from-5star
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[7x7 Experience Go Where You Know]
>> Always start your day Ubering
in an area
where you know the geography
and you feel confident
in your driving skills.
This means you are going where you know,
so you are comfortable
and you don't have to worry about geography
when you're picking up that first rider.
For example, I always start Ubering
in my neighborhood.
When I get my first trip request
in my neighborhood,
I can look on the address on the app,
and I'll know how to get there
without needing directions.
When I show up for that rider,
they can tell I'm confident,
and they can relax,
because I know what I'm doing.
What if my rider asks me
to go to a neighborhood
I've never heard of before?
I might use a GPS app to get me there,
but after I drop my rider off,
I'll go offline and drive
around for a few minutes.
As I'm driving around
and learning this new neighborhood,
I'm making it a place I know.
If you do this every time you
drop off a rider in a new neighborhood,
you'll learn those new
neighborhoods bit by bit.
Part of knowing a neighborhood is
knowing how the address system works.
Normally when you're
trying to find an address,
one side of the street is
even-numbered addresses
and the other side is odd.
You want to pick up the rider
on the correct side of the street
and drop them off quickly
and safely at their destination.
You want to work smarter, not harder.
You might be thinking,
"But Uber will navigate for me."
The problem is,
what if you get a request
and the direction you're
coming from is going to put you
on the wrong side of the street?
You need to know those addresses
so you can plan a better route.
My GPS is an excellent tool.
but who's actually driving the car?
I am!
I'm the boss.
And remember,
no illegal u-turns.
An illegal u-turn in front of the rider
means the rider feels unsafe
when they get in your car.
And remember, the rider rates you
based on how they feel.
Plus, you don't want
a ticket or an accident.
The easiest way to handle this is
to pay attention to the odd-
and even-numbered addresses
when you enter a new neighborhood.
You can use that information
when you're picking up and dropping off your rider.
That pattern of odd
and even addresses may extend
throughout the whole city,
which means paying attention now
could really pay off later.
Stay in the habit of checking, though,
because different neighborhoods
may have different address rules.
[Go Where You Know Review]
[Learn new neighborhoods bit by bit]
[Work smarter not harder!]
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