Ivanti + University of Oxford
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The University of Oxford,
it's a great place to work
and we're aiming
to deliver the best service
we possibly can to staff
and students,
so it's in keeping
with this organization.
I'm quite excited about service manager
in terms of the look
and feel for self service.
I think most of us have the technology
in our pockets these days
that allows us to do an awful
lot of stuff automatically
without any fuss or bother.
So we want to use mobile computing,
we want to be able to use an interface
that is very, very clear and simple
and allows us to just get on
with the rest of our day,
and I think Ivanti
is responding to that.
Ivanti have helps us
by delivering functionality
that we needed to be able to cope
with the complex and environment
we've got here at Oxford,
and also, we have been working
with some of the products
development team to help them
and get user feedback
on new functionality,
so it has been
a very much have a partnership
between the two organizations
and it's worked really well
and we're extremely happy.
Obviously, any tool can do anything,
and sometimes
that's part of the problem
what you actually
just do need to be able to do
is talk about the situation
and talk about
what you're trying to achieve
and talk about
some of the internal challenges.
And I think Ivanti very open
to talking to us about
how best that product can help us
to achieve
our own organizational goals.
We're not working in isolation,
so Ivanti have been
really good about allowing us
to share our experience
in a very open way
with other organizations,
so we feel like
we're part of the community.
I think a colleague described
that as feeling like
you're part of the family
so it feels like an extended family,
being involved in the Ivanti community
at the moment.