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NHT Day 02 02 Hazcom

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Hey, Stormy. I have a question. When we talk about this... That was weird. When we talk about this as Hazard Communication stuff, what are we talking about? Do you have any idea? I don't know what that was about, cleaning up, and moving some things around, and... Oh, maybe, that's it. No, no, no. Is it safety reason? - Or what are we... - Safety? - Gee, I don't really know. - No, I don't know. You know what, if you don't know, I'd read that script and see if you can... Maybe I'll just make something up about it. Because that's something we can all do to the customer, right, just make up stuff as we go along. Absolutely not. Absolutely not. Absolutely. So what are we protecting ourselves from, folks, when we talk about Hazard Communication? Jim, we're protecting ourselves from Jim. No, no, Stormy. Not from me, I'm the nice one. Remember that. Okay. So, you know, what are we talking about? Why do we wear this PPE stuff? I'm not quite clear on that, Stormy. So let's look at our objectives for this module. Our objectives include, defining this concept of "Right-to Know." And then we're going to talk about the Hazard Communication Policy, and some PPE. And we're gonna look at something called an SDS, a Safety Data Sheet. We're gonna a little bit about how pesticides enter the body, and we'll finish it up with a little first-aid information. So I have a little scenario for you. That... I wanna read to you and then I want you to answer a question. So here it is. Your customer... Mrs. Reynolds passes by and sees you in a respirator as you're treating her family room. She wants to know if she's being exposed to any harmful effects because she doesn't have a respirator on. And you think to yourself, "Your location manager didn't tell you what the harmful effects were, so you assumed there were none." And you really just wear this out of habit. And you also assume that Mrs. Reynolds has nothing to worry about. Now I have a question for you. What the heck is wrong with that kind of thinking? Chat it in for me. So chat it in and tell me what's wrong with that kind of thinking. So you're in a respirator, Mrs. Reynolds walks by and wants to know why she shouldn't have to wear a respirator and I don't know, assumed there's nothing wrong. What is wrong with that kind of thinking? Bad communication, customer first, ill-informed, assumption is wrong, makes us look like we don't know what we're doing, don't assume... No-one should be around, not caring, needs to check the label, not safe, not professional. That's exactly it, folks. You know, that little that Stormy and I just did about, you know, "What do we talk about?" You have those types of conversation with people, they're gonna think, "Boy, Rollins really isn't up on it, are they?" So we never assume. We should have found out. That service specialist should have found out, asked the questions of its branch's service manager, why am I wearing this respirator, what are the side-effects. Don't assume, folks. There's that old adage about, you know, when you assume... Yeah, you know the rest of it. Okay, so you should have had that. So you should always be looking at the label. Your customers have the right know about what we're using as well. We said in the last module that customers are a regulator. Well, they are, but they're also our customer and they have the right to know what goes on in their home. It's their home after all and they're hiring us. So the customer has the right to know as well. So now let's look at a review question based on some of your work. What does OSHA stand for? Is it the Occupational Safety Hazard Association? The Occupational Standards for Health Administration? Organization for Safety and Health Association? Or Occupational Safety and Health Administration? Stormy, there is no E. There's only D. You have no idea what it's like to work with Stormy around here. There is no E, Stormy. Okay. Most people think, survey says, that it is D, Occupational Safety and Health Administration. Not E, Stormy, there's no E. So it would be the Occupational Safety and Health Administration. So what the heck is this OSHA? What the Heck is this OSHA? Well, OSHA is the primary federal agency charged with enforcement of safety and health legislation. That sounds like a mouthful. But really what they are focused on is reducing on-the-job accidents and illnesses. That's their primary function. So they want to decrease the number of chemically caused illnesses and the number of accidents that occur in the workplace. So we are on page five. So here's a few of the things that the Hazard Communication Standards says, HazCom, products must be transferred... Excuse me. Products must be labeled if transferred to different containers. So that follows up on one of the items that was in a question from last module. And it also says that employees must receive training prior to using a chemical. Okay, so if we transfer it to a different container, it has to be labeled and you have to receive training. What else? It says that you have to be provided with a written list of every hazardous chemical that you use and you have to have access to that Safety Data Sheet. No the Safety Data Sheet or SDS, formerly was know as a Material Safety Data Sheet. So you may still see some references to an MSDS, Material Safety Data Sheet. So the Safety Datasheet focuses on safe issues and information about that product, the material that you're using. But don't be surprised if you see an old, some old references for an MSDS or Material Safety Data Sheet back out there. So what does this SDS do? And how is different than the label? Well, the SDS provides valuable information for us. It provides information on product, the hazards identification, first-aid measures, fire fighting measures, accidental release measures. It also provides information such as handling and storage, exposure control, personal protection, the Properties, the physical and chemical properties and toxicological information as well as regulatory information. Now couple of things about the SDS and the label, first of all, the SDS is not pest control specific. You are not going to find information about, you know, how to treat cockroaches or termites on an SDS. That's not the place that you look for that. So it's not pest control specific. It may also be talking in general terms about the chemical not related to... The product being used as a pesticide. Now there's one other factor that is also of concern is that there can be some minor differences between the SDS and the label because their focus is different. Remember, OSHA, Occupational Safety and Health Administration, is focused on safety, where EPA, their concern is environmental protection. So when you look at the SDS, they're not in conflict but their focuses are different. So we also have to understand that an SDS may not directly apply to your use of a pesticide. But you should be aware to find the information. Now we are going to do a little exercise. It is similar to the exercise that we just did with the Termidor label and the Cy-kick label, but we're going to be using the Termidor SDS sheet. And you should find a copy of that in your participants guide. Now just like we did with the last one, we are going to look at the SDS and answer some basic questions. So our first question, we're on page seven and eight of your participants guide now, page seven and eight, which statement about Termidor is true, it's beige, It's a lovely color of beige, it's beige, harmful if inhaled, harmful if absorbed through the skin, or has a strong odor? So David in Zionsville, we're waiting for you to vote. Joshua in Bakersfield, we're waiting on you to vote. Vander in New Orleans, Abraham... There you go, just got that in. Allen at Hendricks. Let's see who else, Maxwell in Minneapolis, we're waiting for you to vote. See, I can see you, who hasn't voted on this stuff. Quentin in Columbia. Winston, I suspect you are on a computer so that's why you can't vote. Charles in Hampton, Virginia. And also, Kioney, I suspect you're on a computer as well. Okay. So, folks, remember, vote quickly. And we record who hasn't voted on this stuff, but if you are on a computer or having problems, like our friends Hawaii, we understand that. So which statement about Termidor is true? Well, most people are saying it is A, B, and C. And that is correct. It is A, B, and C. So beige, harmful if inhaled, harmful if absorbed through the skin, and has a strong odor. Let's go over to the document camera here. Now under Hazards Identification, we see that it is harmful if absorbed through the skin or inhaled, that the color is beige. Now right down here, it says odor, characteristic. That is not a term that we normally use to describe an odor, characteristic. So if you didn't get that right, I can understand that, because it's not a term that we would use. So odor characteristic, that's not really something that we would want to, you know, use that term generally. So I can understand why you got that wrong. It just means that it smells like Termidor, okay. Smells like teen spirit. No, it smells like Termidor. So it's a characteristic odor of that. Okay, let's look at our next review question. Our next review question says, "If you get Termidor on your skin, you should rinse your skin for, 1 to 2 minutes, 4 to 5, 10 to 15, or 15 to 20 minutes. Please answer all that are correct. So if you get Termidor on your skin, you should, most people are saying 15 to 20 minutes. And that is the correct answer. So if you get Termidor on your skin, you should rinse it for 15 to 20 minutes. Let's go back to the document camera. And right under first-aid measures, if on skin, rinse skin immediately with plenty of water for 15 to 20 minutes. So we would want to rinse out skin for 15 to 20 minutes. So that's a long time, but that's the length of time that we would want to rinse it for. Now what does the SDS say about protective equipment when using Termidor. Let's take a phone call on this one. Let's see what it says, "When we're using this as a pesticide product, what does the label say about this?" Let's take a phone call on this one. And let's go to... Sarah in Portland. Sarah what does the label... Excuse me, the SDS say about that? It says, you should consult the label. Absolutely, that's' it. Thank you so much, Sarah. Quick answer. Yeah, but that's it. Let's go to the document camera. We'll show you where we're talking about. Right here, Exposure and Personal Protection. Users of a pesticidal product, that would be you, should refer to the product label for personal protective equipment requirements. So right there... I'm gonna move that under the symbol, right under the Rollins Learning. Okay. Users of a pesticidal product should refer to the product label for personal protective equipment requirements. So in this case, it refers you back to the label... Refers you back to the label, okay. So let's look at our next question. Should we induce vomiting if we swallow this product? Yes or no? Sure enough, would just depend on how strong it was. Looking at our results, most people are saying no. Okay. And the correct answer is no. Let's go back to the document camera and we'll take a look at that. So right here we see, if swallowed, do not induce vomiting. You don't want to do that. Now you're thinking to yourself, why would I not want to get it out of my body? Well, many of these things can cause harm to our, you know, GI system as we're swallowing them, as they're going down. It can cause some damage, corrosion, or something like that. If we vomit them back up, it has the potential to do more damage to it. So the medical community weighs the risks of keeping it in you versus vomiting it out. So we would want to vomit it out. No, we don't, 'cause it would cause more problems. Now I have a question for you. Do we have antidotes for all of our products and materials that we use? Yes, Jim, we do, or no we don't. Do we have antidotes for all of the products that we use? Okay. Most of you, the vast majority of you are saying no. That is the correct answer. No, we don't. We do have antidotes for some products but not for all. So we need to understand what the first-aid requirements are on each for each of the products that we use. We need to be very familiar with the first-aid requirements for these things. For some, it's just washing it off the skin, others may require some medical treatment. It depends on the product that you're using. So it is so, so important that you become familiar with these first-aid requirements to protect yourself. Now one of the things that you are required to do is to watch a video on demand on the OSHA Hazard Communication: The Revised Standard. Now this is a 13-minute long video and it's found in the OSHA Label Training folder. No let me show you exactly where that is. It's not hard to find. So if you will go to... Oddly enough, your tempo where you are now. Let's go over to the document camera. So right here, you will see all the videos on demand, you'll come down here to OSHA Label Training, okay. And you click that one, and it will bring up OSHA Hazard Communication: The Revised Standard. It got 4.5 stars. It must be fabulous, right, 4.5 stars, 13 minutes and 17 seconds, OSHA Hazards Communication: The Revised Standard. So you are required to watch this. This is not a requirement of Rollins. It's a requirement of OSHA. You are required to watch this. So if you have not done so, make a point of it, make sure that you watch that video. It's only 13 minutes long, folks, not that bad. It's actually a pretty good video. Okay, so... Now chat in and tell me, don't call in on this one. But chat in and tell me, what are the ways that pesticides can enter your body? There are three. How do they enter your body? So Nicholas says, swallowed, that's one. Inhalation, dermal, and by mouth. Through the skin, inhaled, and swallowed. So there's three ways. We breathe it in, inhalation. Ingestion, we can swallow it, and dermal absorption, through your skin. Those are the three ways. Now... I'd like you to chat in and tell me... What is the largest organ in your body? Chat in and tell me, what is the largest organ in your body? Okay. Skin, skin, skin, skin. Liver. I got a liver in there. Liver. Lungs. Got a couple of lungs in there. Skin. Most of you are saying skin now. I've got a heart. So I got heart, liver, lungs, and skin. Intestines. Okay, intestines, got more intestines, got lungs. So actually, the largest organ in your body is your skin. It's your skin. Okay, on the average adult, there's 21 square feet of you that is skin, 21 square feet. And it constitutes to about 6% to 10% of your bodyweight. So about 6% to 10% percent of you is skin. Your next largest organ is your liver. And that's about 2.5%. That means that there's a lot of you that can absorb pesticide. There's a lot of you that can absorb pesticide. So I have a question for you. Okay, let me just show you the slide. Okay. Inhalation through the lungs, through the mouth, digestive tract, and then absorption through the skin. Okay. So what percentage of accidental pesticide exposure occurs through the skin? So what percentage of accidental pesticide exposure occurs through the skin? Is it 50%, 60%, 80%, or 90%? So what percentage? Most people are saying 90. Got a nice little stair step going there. But yeah, it is actually 90%. 90% of accidental pesticide exposure occurs through the skin. Now there are certain parts of your body when we talk about absorption, it also includes things such as your eyes, your nose, and your ears. Those are also included as part of dermal absorption. Certain parts of your body are more likely to absorb pesticides than others. Your hand is pretty callous. Your skin is pretty thick here. That's not really good for absorbing pesticides, it's not. Your skin is calloused. The top of your hand, the skin is rather thin, so that's much better. So the palm of your hand not so much but the top your hand actually is pretty good. Other areas, think about your eyes, how thin the skin is around there and how many blood vessels are around your eyes and your nose. Yeah, okay. So a lot of blood vessels, same with the ears. Other areas that are prone to absorbing pesticides, areas with a lot of sweat glands, like your armpit, yes, they're doing this, yeah, okay. You have pesticide residue on your hand, you get it in your armpit, you can transfer it. Also, your groin area, thin skin down there, a lot of blood vessels, easy to absorb pesticides through there. Important reason why you should wash your hand, if you've been using pesticides, you should wash your hands before you use the restroom as well as obviously after it. Okay. Now... I want to mention a little bit about hand sanitizers. Hand sanitizers, you know, that little PURELL stuff you squirt on your hand and rub it around. Great at killing microbes on your hand, do an excellent job, excellent job. But they are not effective in removing pesticide residue. They'll just move it around a little bit. They will not remove it. For that, you need soap and running water. Now there are some soap in a can where you will squirt the soap on there and then you squish around and use a towel, a clean towel to remove that material. Those will work, running water is best obviously. But soap in a can is a pretty good substitute. But the hand sanitizers are not acceptable at all. Now some, if we have pesticide residues on our hand, we can also cause it to be ingested. For instance, if we're sitting there eating a sandwich for lunch and we have pesticide residues on our hand and we don't wash them, we can transfer some residue to our food... And ingest it. Also, if you're a smoker, shouldn't be, but if you are a smoker, think about having pesticide residue on your hand. And where is your mouth and the cigarette. Yeah, I mean, the hand, mouth, the cigarette, right all together. So keep that in mind as well. So again, certain parts of your body, groin area, eyes, ears, nose, armpits, really good about absorbing pesticides. Also, if you have a cut or a wound, your skin sort of functions as a shield, it keeps things out. But it's sort of like your shielding is down, shields are down, kept in, you know, the shields are down because you have a hole in your shielding. So if you have a cut or a wound, pesticides can enter your body much easily more easily. So again, hand sanitizer is great at killing microbes, not great at removing pesticides. Now, you know, one of the things that we do here at Rollins that many companies do not is that we are very respectful of the customer's home. We are. One of the ways that we show respect to the customer is by wearing booties or shoe covers. We wear these shoe covers or booties into a customer's home because we may have pesticide residue on our shoes. You know, as we're working around these products and materials, you know, and we may have some on our shoes, we carry them in. We don't want to carry the pesticide residue... And contaminate something in the customer's home. So we put these shoe covers on it to keep it clean. Yes, to keep the carpets and floors of the customer's home clean but also to prevent accidental movement of pesticides from your shoes to someone's home. Okay. So this is why, folks, that when you're using certain products and materials that you have to wear a long sleeve shirt. Again, we always wear long pants there's no, you know, short shorts. But thinking about a long sleeve shirt, if you're in a short sleeve shirt versus a long sleeve shirt, how much more skin is exposed... If you're in a short sleeved shirt? A lot, okay. So that's why some of the labels will require you to wear long sleeve shirts during application. For instance, if you're doing termite work, maybe trenching around the exterior is fine but you will be required to wear a long sleeve shirt, you know, wear short sleeves short when trenching, but a long sleeve shirt when making the actual application. You know, I want to chat a minute. I want to chat for a couple minutes about PPE. When you think about this, your PPE is designed... To prevent contamination of you, really. Your PPE is designed to keep you safe. Much of the PPE that we wear keeps you, you know, safe from pesticides but PPE can do other things too. I want to focus on label required PPE and SDS required PPE for a minute. You know... I like to make jokes and have fun and saying, and act a little silly, but I'm being very serious here. Your PPE that you wear is designed to protect you. You're an important member of the Rollins family and we want you to be safe. Yeah, we have the label that requires it. We have Orkin and Rollins policy that requires you to wear your PPE. I get that. Those are good reasons in and of themselves. But the most important reason to wear your PPE is you, to keep you safe. Your PPE is not designed to make you uncomfortable. It's that's 95 degrees and I'm in a long sleeve shirt in a respirator and goggles and gloves. Uh, stupid! No, it's designed to keep you safe. It's not designed to make you uncomfortable. It's not designed to make you look silly. It's designed to protect you. So you have the label in the SDS, you have the company policy, but the most important reason is you so that you go home at the end of the day safe and sound. You go home... You know, there's somebody at your home that cares about you. And we want you to go home to whoever that is and be safe. So do it for your own protection and do it for the ones that love and care about you. So wear your PPE. Okay, it's for your good and for those that care about you's good. Okay. So wear your PPE. So we think about PPE and when we've talked about this, we've mainly focused on exposure to pesticides or products and materials. But what else does PPE protect you from? Other than pesticides, what does PPE protect you from? Chat that in for me. Don't call. Chat that in. Harmful insects... Getting hurt, exposure to the sun, everything else... Sun, environment, debris, bugs, injury. Okay, bad stuff. In general, bad stuff. Okay, the elements. So yeah, it does, it protects you. Again, we tend to focus here on exposure to our products and materials but it can also do other things. So it protects you from blunt injuries, electrical hazards, a number of you chatted in about heat. This is the time of year we worry about heat, stings and bites, exposure to contaminated material. Yeah, all these things. Let me chat about a couple of these things. I want you to imagine that you're... And I'll put the slide back up in a minute. But I want you to imagine you're in a crawl space, crawling around, you don't have crawl space in your area, just play along with me. You're in a crawl space, pretty low crawl space, a belly crawl, you're crawl around, you know, maybe you've got your gloves on, your knee pads on, coveralls, you don't have a hard hat on though. You're crawling around, about three quarters of the way back and you shine your flashlight, and over in the distance, you see a pair of red eyes shining back at you. I don't know about you, but my first reaction is going to be, "Ah!" You know, get a little startled. Yeah. If you don't have a hard hat on, you're going to bump your head on the floor joist above you. Ouch. Okay. Now that's bad enough but if you hit the sub-flooring and there are nails sticking through the sub-flooring as it commonly occurs, yeah, your brain and, you know, that nail probably a good combination, do not make. So blunt injuries, blunt impacts, bumping your head, yeah, ouch! So wear it. Electrical hazard, heat, again, stings and bites, and I want you to focus a minute on that last one, exposure to disease from contaminated materials. Okay, so... contaminated materials. When we're crawling around in a crawl space... and we find a wet spot, you know, put our knee down on something, we hope it's a leaky pipe from a supply line. But unfortunately, many times it's going to be from a sewer pipe. We'll call it the poo water, Stormy. So we're going to call that poo water. So you just put your knee down in poo. Yeah, we don't like that. Okay. Because you're going to smell a little bit. Is that you? Yeah, you're going to smell a little bit rough for the rest of the day. So it's always advisable to have a spare set of clothes in your service vehicle to prevent that, or you know, just carry that extra uniform in a pinch crawl suit, Tyvek suit will do. So you want to protect yourself, you want to protect your body. So a Tyvek suit, you know, I started to tell you... When we're talking about putting in poo water, there's some studies out there which say that it depends on what you're exposed to, your risk of becoming sick depends on what you're exposed to and how long you've been exposed to it. So time is a factor on those, too. So if you become contaminated, you wanna get out of there. But your PPE will protect you from other things. You want to wear your knee pads and your goggles and your gloves and things like that from broken glass, exposed nails. How many of you have had an up close encounter, you know, up close and personal encounter with something like a Holly bush, a pyracantha, rosebushes, ily Agnes, anything with thorns or something like that on it, up close and personal encounter with some vegetation with thorns on it? Yeah, most of you have. Either since you've been here or at some other time. You know that hurts. You can get cut up pretty, pretty... Cactus, yeah, that's another good one. Yeah, you can get cut up pretty good, scraped up pretty good from those types of plants. Now a good set of coveralls can protect your skin, particularly if you're in a short sleeve shirt, trenching around the outside or something like that. So take the precaution to wear those things to prevent you from getting cut. Now here's a simple question, if the SDS says we have to wear PPE, are we required by law to wear that PPE? Yeah. Almost everyone is saying, yeah, we are required. And that is the absolute correct answer. We are required to wear that. So wear your PPE. Again, it's going to protect you from, you know, getting your hands cut. People that are in areas with crawl spaces, trust me, as someone who's been crawling houses for a long-time, treat your knees and your elbows and your hands with respect now, wear your knee pads now. Voice of experience here. Wear your knee pads. Getting your knee cut up, it's not going to be a good thing. Okay, so wear that PPE. Now I want to chat a little bit about pesticide handling and storage. We covered earlier during the last module about keeping pesticides locked in the back of a service vehicle, make sure that they are locked, just don't keep them back there. But why do you think, chat and tell me, why you think we should only carry enough products for a few days' work? So why is it important that we only carry enough product for a few days' work or as much as you need? Less to be responsible for. You don't want things to expire, products bin can be compromised if left in the elements, spillage, heat related, easy to control, it may run out. Okay, don't want to waste it, theft can occur, spills. So yeah, I think we have a pretty good, pretty good list of things there. In case of an accident, you don't want things spilling over, you know, less to spill. Less to steal, unfortunately, people will steal things as we mentioned before. You want to protect them from the elements. We'll chat more about that in just a moment. Okay. Now... Why don't we carry a case of the stuff around, whatever the stuff is? Someone else at your branch may need it. I was looking for some of that and you have a whole case of it. Well, I thought I might need some. Yeah, but I needed it and it wasn't here. Okay. So only be respectful of... Don't hoard stuff. Be respectful of your fellow specialists, and inspectors, and managers. Okay. Now the other thing, obviously, you want to make sure that the material is handled properly, but you don't want it to get too hot or too cold. We're getting into the hot time of the year, if we're not there already, and you don't want things to get too hot. Now I've had the occasion to see a can explode inside a car. It wasn't pesticides, fortunately, it was one of those compressed air, air in a can, you know, to clean the keyboards, that type of stuff, exploded inside a car. It wasn't pretty but if that had been a can of pesticides, it would have been on every surface inside that vehicle. So things can get too hot. Also, this time of the year, we need to be very careful for those of you who are doing rodent control work with glue boards. In hot weather, that glue gets very soft and runny, even if they're on a slight incline, that glue gets hot, it will run. So some specialists, even, will put their glue boards in a cooler with one of those cool blocks and freeze the block the night before just to keep things cool so the glue doesn't become too runny, 'cause if you store it even on a bit of an incline, it will get overheated and get very soft and squishy. And certain times of the year, we have to worry about freezing in certain parts of the country. So be aware also of that side of the coin, that freezing is not a good thing for us also. It can damage equipment. You leave liquid water based product inside a compressed air spray like a B&G, pressurized, it freezes. Guess what it's going to do? Water expands, it will damage the sprayer, seen that first hand too, not by me but by somebody else. When we talk about first-aid, there are several commonsense things to do. Number one is to remove yourself from being contaminated. If you get contaminated, stop the source of contamination. If it's removing yourself from the area, that's fine. Then remove soiled clothing and wash the pesticide off. So you wash the pesticide off. Now that second bullet point, remove soiled clothing. Pardon me. This is a case, the modesty be darned... Particularly if you're handling a concentrate. When we're talking about Termidor... the concentrate remember was 9.1%. When it's coming out the end of the hose, it's 0.06. There's a lot more in a concentrate if you get it on your skin or your clothing, there's a lot more concentrate there than the stuff that's coming out of the end of the hose, 9.1 versus 0.06. Lot less. So if you become contaminated, particularly with the concentrate, you don't want that material sitting on your clothes and being absorbed by your skin all day long. Get out of those clothes, wash your skin off, and then put on your extra uniform that you keep in your vehicle. Again, modesty be darned. Get out of that material, you know, get that stuff away from your skin because you don't want to have it there. You don't want to absorb it. Okay, not a good thing. So when we think about resources for first-aids, first-aid instructions, we want to check things such as the label and the SDS, they'll give us certain information. Now if you are severely exposed and you've taken necessary precautions, get help. It sounds like commonsense but, "Oh, I didn't want people to think I was silly or weak or something like that." Okay, hold on one second. Timothy says, you know, he's had some past experience, let me just address this. You know, when we overheat, and I'll just answer this in general, Timothy. When we overheat, or freeze, some things, some chemical reactions will go on there, things will settle out when they get cold or, you know, and it's hard to get them back into solution. So I'm not sure exactly what you were using, talking about turf applications. What happens sometimes is that they may not mix as well. Pardon me. Again, I'm not sure, specifically what you're talking about. But sometimes if things get separated, they get too hot, too cold, they don't mix right, and you may wind up using, applying more of the solvents and things like that, the carriers and the emulsifiers that might be in some of these products. I don't know again specifically what you're talking about, Timothy, but that could be. David, did you have a question for me or just hit the mike by accident? David in Zionsville. Okay, looks like... Sometimes people accidentally hit the mike. So I hope that helps, Timothy. We don't want them to get too hot or too cold because that can change the way things react. So you don't let them sit for a few days, freezing or heating up like that. I hope that helps. Okay. So again, if you are severely exposed, call for medical help. Don't think, "Oh, they'll think I'm a wimp, I didn't want to be silly, I don't want anybody to worry about me." It's you we're talking about, you're important. If you don't think you're important enough to seek medical help if you need it, we got a problem. You are important. Remember, to yourself you're important, and also those that care and love, care about you and love you. So do it for them. No-one's going to think you're a wimp, okay? Okay, first-aid, remember, do not induce vomiting unless the label specifically calls for it and everyone should have their poison control number handy. That means you put it in your phone, you print it out and put it in your service vehicle. Make sure that you have it in place in case of an accident, in case you need it. The last thing that you want to be doing if you've been exposed is fumbling around, trying to find somebody to call about this. So how many of you have your poison control center number handy? How many of you have your poison control center number handy for you? Okay. Looks like we're about half and half here, folks. So if you do not have your poison control center number handy, look it up, put it in your phone, and... Put it in your service vehicle, someplace where you can find it. Tape it to the dashboard, do something so that it's always available for you. Okay. Now let's do a little review question. So in SDS, does that cover product safety as well as directions for use? Okay, looking at our results, most people say that is true. Let's see if it is. No, it's actually false. Remember an SDS is not pest control, pest management specific. You're not going to find Directions for Use on there. No, no, no, you will not find Directions for Use on an SDS. For that, you need to look at the label. Where can you find a product's first-aid instructions, the label, the SDS, or the recommended pesticide chart? Most of you are saying A and B. And that is correct. Not the recommended pesticide chart. So you can find first instructions on the label and the Safety Data Sheet. What are some ways that you can be exposed to pesticides, not thoroughly washing your hands, storing pesticides near PPE, using recommended PPE, or wearing ill-fitted PPE? Almost everyone is saying it is A, B, and D. And that is correct. It is A, B, and D. So not thoroughly washing your hands after applying a pesticide, storing your pesticide near PPE, remember, some things like a respirator, they're designed to absorb pesticides, you store them near pesticides, they're gonna do their thing, and wearing ill-fitting PPE, that can lead to exposure as well. Okay, folks. That is it for this module. Now let me explain what happens here. My pest control people will come back at 2 o'clock Eastern Time to talk about cockroaches. Tim Meyer, the great mustachioed one, he's got this cheesy moustache. Make sure you mention his cheesy moustache. Tim Meyer will be with you at 2 o'clock for cockroaches. My termite folks, you're done for today. You can go solve customer problems for today. And you'll be back on Thursday morning. Excuse me, Thursday at noon for conditions conducive to infestation. So that's Thursday at noon. I'll be with you for that module and then I'll be back with my termite folks for inspections later on in the day. My pest control folks, you're back here at 2 o'clock and then you're back Thursday morning with Shane to talk about ants. So remember, pest control folks, due back in an hour. My termite folks, you're due back on Thursday at noon. Make sure you follow your schedules. Were on Schedule A, folks, remember that. Any doubt, look up Schedule A. Take care, folks. We'll see you.

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Posted by: rbanderas on Dec 20, 2016

NHT Day 02 02 Hazcom

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