20180501-QI_NEAT-FREAK-from-5star

[7x7 Experience: Neat Freak] ♪ music playing ♪ ♪ music playing ♪ >> The "appearance" in appearance and attitude is not just your appearance. It's your car's appearance too. Keep your car clean, neat, and organized both outside and in. Sit in the backseat of your car at the beginning of each day. When you're sitting back there, you really get your rider's perspective. Take a moment to look around and clean up anything you find. If there's trash stuck between the seat cushions, you can clean it up before it's ever a problem. You also want to make sure your trunk is clear of clutter so there's room for you to put your rider's luggage or shopping bags. And in between each trip check the backseat over your shoulder to make sure it's nice for your next rider. Just take a look back there as you're saying goodbye. This way you can find any lost items before they're a problem and clean up any messes before your next rider gets in. One of the reasons this is so important is because riders rate how they feel. If the car is dirty and cluttered, it makes the rider feel uncomfortable, and that will be reflected in how they rate you at the end of the trip. On the other hand, a clean car can impress the rider and make them feel better about the trip. By the way, car air freshener can also be a bad idea. Some of our riders are allergic to the chemicals used to make car air fresheners. Then they're giving you a bad rating because you gave them a bad headache. If you're worried about how your car smells, clean it every day. If a rider has a strong smell, go offline after dropping them off and drive with your windows down for around ten minutes. That will clear the air, and then you can clean your car at the end of the day so you're ready for the next day. If you're a smoker, you cannot smoke in or near your Uber car. Cigarette smoke is really heavy. And if you bring it into the car, your rider will probably complain to Uber. Instead, save those cigarettes for the end of the day, as a reward. Or quit, there's lots of ways to do that now. You can also try a patch or use an e-cigarette when you're on break, because vapor goes away. [Neat Freak Review] ♪ music playing ♪ [Sit in the backseat of your car to get the rider's perspective.] [Riders rate how they feel, and clean car makes a rider feel better than a dirty, cluttered car.] ♪ music playing ♪