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2778 Finding someone to speak on my behalf

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We know that there are lots of people who need someone to help them to get the care and support they need. Sometimes you may just want someone to help you to say what you want, look after your interests, or even make a complaint. The advocacy service can help you in all of these ways. It is a free and confidential service that provides you with someone who can express your views and wishes, secure your rights and represent your interests. It safeguards people who are vulnerable by speaking up for them and it enables people with physical or learning disabilities, older people and those with mental health needs to make informed choices and decisions about their own health and social care. We will offer to arrange an independent advocate for you at any part of the care and support process, if we or you, think you might benefit from having an advocate to help you. We will first find out if a friend or family member can help. However, this may not be possible or you may want someone independent or with specialist knowledge. We will always discuss this with you and on these occasions we may recommend that you have an independent advocate. There are also certain circumstances where we will automatically arrange for you to have an independent advocate – for example if you are subject to a Safeguarding Adults Review. Independent advocacy is delivered by external providers and we are able to refer you to a provider if you contact us, but you can also contact a provider directly. You can find more details about the service and independent advocates either by contacting us by telephone or on our website. Please email or call if you have any questions about our Care and Support Process.

Video Details

Duration: 2 minutes and 9 seconds
Language: English
License: Dotsub - Standard License
Genre: None
Views: 19
Posted by: richardwh on Apr 2, 2015

2778 Finding someone to speak on my behalf

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