20180503-QI_TRIP-EXPENSES
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[7x7 Experience Trip Expenses]
>> There are two kinds
of operating expenses,
planned and unplanned.
Our planned expenses are things like gas,
insurance, and general car maintenance.
We all know we have to pay for these
in order to keep our car going,
so we plan for it.
An unplanned expense, on the other hand,
might not happen every day
or to every driver,
but you need to know
how to react when they do happen.
Tolls are one example of this.
Not everyone drives
in an area with toll roads or bridges,
so this might not apply to you.
But if you have tolls in your area,
it's a really good idea
to invest in an electronic payment device
if one is available.
These can reduce time
spent waiting for a cash lane,
which might make your rider upset.
Even if you're in an area
with payment by mail,
knowing that the device is taking care of it
can reduce stress later.
In some places,
having the toll device might
even offer you a cheaper rate.
Uber includes the toll in the rider's bill
after the trip is over.
If you notice a toll is missing,
you can report it
with the appropriate help option.
However, Uber does not include
tickets in the rider's bill.
One of the reasons it's so important
for you to drive safely is
because a speeding ticket
comes out of your pocket.
That also applies
for any other kind of ticket.
Luckily, as a zen driver,
you are reducing the chances
of getting a speeding ticket.
You also reduce
the chance of accidents.
But sometimes,
there are surprises on the road
that zen driving can't prevent,
like a flat tire.
If you get a flat tire
while a rider is in the car,
remember to stay calm.
Explain to the rider what happened
and find a safe place to pull over.
Once you're safely pulled over,
you should end the trip,
so the rider can request another car.
Even zen drivers are sometimes involved
in accidents or fender-benders.
We strongly recommend
reviewing Uber's guidelines
in the appropriate help option
before you get on the road again
and also checking the procedures
for your insurance company as well.
[Trip Expenses Review]
[The rider pays for tolls when they're in the car, but you pay for tickets.]
[Review the help options before your next trip]
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