20180503-QI_TRIP-EXPENSES

♪ music playing ♪ [7x7 Experience Trip Expenses] >> There are two kinds of operating expenses, planned and unplanned. Our planned expenses are things like gas, insurance, and general car maintenance. We all know we have to pay for these in order to keep our car going, so we plan for it. An unplanned expense, on the other hand, might not happen every day or to every driver, but you need to know how to react when they do happen. Tolls are one example of this. Not everyone drives in an area with toll roads or bridges, so this might not apply to you. But if you have tolls in your area, it's a really good idea to invest in an electronic payment device if one is available. These can reduce time spent waiting for a cash lane, which might make your rider upset. Even if you're in an area with payment by mail, knowing that the device is taking care of it can reduce stress later. In some places, having the toll device might even offer you a cheaper rate. Uber includes the toll in the rider's bill after the trip is over. If you notice a toll is missing, you can report it with the appropriate help option. However, Uber does not include tickets in the rider's bill. One of the reasons it's so important for you to drive safely is because a speeding ticket comes out of your pocket. That also applies for any other kind of ticket. Luckily, as a zen driver, you are reducing the chances of getting a speeding ticket. You also reduce the chance of accidents. But sometimes, there are surprises on the road that zen driving can't prevent, like a flat tire. If you get a flat tire while a rider is in the car, remember to stay calm. Explain to the rider what happened and find a safe place to pull over. Once you're safely pulled over, you should end the trip, so the rider can request another car. Even zen drivers are sometimes involved in accidents or fender-benders. We strongly recommend reviewing Uber's guidelines in the appropriate help option before you get on the road again and also checking the procedures for your insurance company as well. [Trip Expenses Review] [The rider pays for tolls when they're in the car, but you pay for tickets.] [Review the help options before your next trip] ♪ music playing ♪