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20170114 Navigation

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After you start the trip, you’ll see the final destination on your screen. You can then confirm the address with your rider before you start driving. If you need to, you can get turn by turn directions from the app itself by clicking navigate. We actually recommend having two apps open, when you’re Ubering. The Uber partner app and Google Maps or Waze. When I have one of the GPS apps open and ready to go, I can switch between it and the partner app as needed, especially when the rider wants to make a stop on the way to their destination. Google Maps and Waze are free GPS apps for your smart phone. They give real time traffic information, and routes that update based on current driving conditions. They both color code the routes according to traffic. So, if the route is red, then you know the traffic is heavy. You can even suggest an alternate route by saying something like: it looks like there’s a lot of traffic, but, if I take Main Street instead of First it should save some time. Will that work for you? That way the rider is involved in the decision, giving them the best possible experience. You can set Google Maps or Waze as your navigation option by clicking on the Account button and choosing Settings. Once you have Google Maps or Waze set as your navigation, you can hit the Navigate button to open the GPS app. And now the GPS app will open on top of the partner app. On an android device you will need to click on the Uber Partner icon on the screen to return to the partner app. On an iPhone you can click on the blue bar at the top of the screen to return to the partner app. Make sure you know how to use these GPS apps before the rider is in the car. You don’t want to fumble while entering an address, or switching between routes, when the rider is in the back seat. Try using them in your own neighborhood or when taking personal trips, so you’re comfortable and confident with the rider.

Video Details

Duration: 1 minute and 27 seconds
Language: English
License: All rights reserved
Genre: None
Views: 5
Posted by: norawilcox on Feb 21, 2018

20170114 Navigation

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