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Felipe Gómez - Liderazgo virtuoso

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[METHOD] The method is that which makes a person master what they do, do it skillfully. And this, the beginning of someone who does something with excellence is a dream at the end, a desire, a wish. At some time, someone says, [WISH] "I want to learn to play the piano. I want to learn to play the guitar." And that wish is put into action [LEARN] and then the process of learning those basics to be able to start playing an instrument begins. [MAGNANIMITY, DISCIPLINE, PERSEVERANCE] The method has this magnanimity, these virtues. As I told you, a virtuous person is a person full of virtues. And there are three virtues associated to the method that are very important. The first one is magnanimity, that ability of dreaming big, right? of having magnanimous dreams that scare us, of focusing those dreams to do the right thing. The discipline, the rigor, and the perseverance that will take us to overcome those obstacles and to master what we really want to master. [KNOWLEDGE] Now, why is this important? If everyone cares about mastering their discipline, to do it skillfully, what will happen is that their individual performance [INDIVIDUAL PERFORMANCE] will improve. What we do is done more efficiently, better by mastering our tools, our instruments. If many people on a team, or in an organization focus on doing their job extraordinarily well, on mastering what they do, [PERFORMANCE INSTITUTIONS] the performance of their institution improves immediately. Sales increase, margins improve. Clients are more satisfied, there's less staff turnover, etcetera, right? [PERFORMANCE COUNTRY] And if many companies put faith in this, at the end, that's why I dedicate my life to this, even one can change the performance of a country. I am convinced that our countries don't grow at higher rates because of that... that individual limit that we all put on ourselves of staying there in our comfort zone. We have to step out of that comfort zone and demand of ourselves to be very good. A country's economy develops from the individual longing and desire of being better at what we do. Now, see how interesting that everything I have told you, right? [METHOD] about the method, learning to acquire knowledge, to keep it in your mind, to use it, to practice it deliberately to become very good is closely related with the intellectual dimension of the human being. with the mental dimension of the human being. And when a musician applies method to what they do, they can master their instrument. Now, in a business environment, in a corporate environment, an enterprise that embraces this concept of method, reaches operational excellence. [OPERATIONAL EXCELLENCE] Operational excellence is the first pillar of a virtuous organization. And there are no shortcuts. The only way to achieve operational excellence is with rigor, discipline, determination, attention to detail, a focus on the essentials. And we move on to the second one, [ATTITUTE] that has to do with the attitude, with the attitudes that we assume in our daily lives. And this has little to do with our technical knowledge. It is more associated with the way we behave. So, I'd like to ask a question here, it is: [WHAT DOES YOUR MUSIC SOUND LIKE?] And why do I ask this question? I make this question because I'm convinced that the attitudes that we assume in our life can be related to music, they even sound. It's like if we had a big speaker, a big loudspeaker here, and all the time, we were playing a type of music that denoted our attitude. Now, the question is: how do we create a better connection? How do we sound better so that the music that we're playing is a more pleasant music to others' ears? So, here we'll focus on the development of three fundamental virtues. [EMPATHY] The first one is empathy, right? [UNDERSTAND THE FEELINGS AND EMOTIONS OF OTHERS] And what's empathy? It's the ability to put yourself in someone's shoes, to understand the feelings and emotions of others; to be able to put yourself at the same level as another person to try to anticipate their feelings and needs so that what we say or do is more intelligent from an emotional perspective. The second important virtue to explain here is service. [SERVICIO] It's to put yourself at others' complete disposal without expecting anything in return. And this goes far beyond customer service. This is serving whoever we have in front - my boss, the person serving my coffee, whoever is polishing my shoes, whoever is driving the taxi, my supplier. Serving, being there, hopefully having the daily habit of telling someone: how can I help you today? How can I serve you? And the third virtue, that consolidates, ties the other two at the end, is humility. [HUMILITY] Because when you serve with pride, [NOT TO MENTION OUR VIRTUES, WHILE OTHERS DISCOVER THEM] you're giving with one hand and taking away with the other. What is humility? I found this definition, and it seemed spectacular: Not mentioning our virtues, and letting others discover them by what we do and not by what we say. It's leading through example, it's being consistent with what you think, say, and do. Then I listened to a lot of music trying to find something that sounded like empathy, service, and humility. I found several pieces which, I think, fit that criterion, but there was a piano sonata by Beethoven, Pathetique, second movement, that was deeply moving, at least to me. It's notes and feelings made me relate it with these three virtues of empathy, service, and humility. I'd like to play a few bars for you, and I hope it also awakens this feeling in you. I hope that whenever we are with someone we can sound like this. This way, we'll be able to connect better with them. [ATTITUDE] And we move on to the third element, [PASSION] which is perhaps the most important but the least evident. And it's bringing all our passion to everything we do. This is what makes things become really incredible, extraordinary. You go, for example, to see the concert pianist Lang Lang, or the violoncellist Yo-Yo Ma, or the violinist Isaac Stern. They play their instrument well, of course, it's their profession. You wouldn't expect anything different from them. But what makes you get goose pimples what makes you feel tickling in your stomach, what moves you to tears is the passion and love with which they are interpreting their works. They leave it all on stage. They put all their energy there to give everything to their audience, right? and bare their souls, putting it all with passion and love. Why is love important? Because when you do things with love, the ordinary thing stops happening, and the extraordinary thing occurs. When you do things with love, you dominate, [NOBODY HAS POWER OVER LOVE] because in the end, nobody has power over love, [BUT LOVE CONTROLS EVERYTHING] but love controls everything. And how can you fall in love with what you do? [PURPOSE] Well, if there's a clear purpose. Of course you have to meet the budget and the numbers, right? But beyond that, we need to be clear that what we're doing fulfills a greater purpose of wellbeing, of development for the people we interact with, for the people who work with us. And that must be the engine that drives us to get up with enthusiasm in the mornings to go to work and do what we have to do: make that business purpose go in line with our corporate purpose so that we can do our job with love. [LOVE, COURAGE, PRUDENCE] Then the three virtues [PASSION] related to passion are love, and courage, which we already talked about, and prudence. And why do I talk about prudence? Because prudence is that inner voice that drives us to make the right decisions to behave properly, to have ethical standards and clear principles. In the end, that's love. That's love; it's doing things for the common good and not for your own good. We need to develop that prudence in each one of us and in our individuals. I see all the organizations obsessed with ethical codes, the codes of conduct, corruption scandals everywhere. How do we start changing that around? Developing the virtue of prudence in people. It emerges in everyone, from everyone's soul, to know what's right or wrong, and how to behave properly. Now, look, passion has to do with your soul. [PASSION] And I think this is a first big lesson that we learned: A virtuous person puts everything they received: mind, body, and soul; method, attitude, and passion. This is a holistic vision of leadership, an integrative vision of development, where the three human powers are trained, willpower, intelligence, and love. Then, an organization that does its job with passion is an innovative organization, that has an engine of innovation which is constantly forcing them to reinvent themselves to evolve, to revolutionize.

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Duration: 9 minutes and 37 seconds
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Language: Spanish (Spain)
License: Dotsub - Standard License
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Views: 6
Posted by: wobi on Apr 15, 2021

Felipe Gómez - Liderazgo virtuoso

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