20180503-QI_OFFER-WATER

[7x7 Experience: Offer Water] ♪ music playing ♪ ♪ music playing ♪ >> You want to offer water or any other goodies, like mints or gum, towards the beginning of the trip, if you have them. You can say something simple like, "I have some water if you'd like some?" If you have water, you need to make sure it's the tiny bottles, eight ounces. And keep those bottles with you in the front of the car. If you leave your water bottles in the back, your rider might take a sip without telling you. And now the next rider picks up that same bottle of water and gets grossed out. Ugh, one star. Instead, keep it with you in the console or in the glove box, and offer it. If your rider wants a water, you pass it to them from the front. And that gesture where you pass it back, you're giving the rider a gift. And everybody feels better after getting a gift. Plus, you'll remember the water bottle has been used if you see a water bottle back there. And you'll take care of it before the next rider is in the car. For mints or gum, I prefer the kind that comes in a dispenser. because there's no wrapper to clean up. If you have candy with wrappers, just remember to clean those up between trips. [Offer Water Review] ♪ music playing ♪ [Offer water and pass it to the rider] [Clean up between trips] ♪ music playing ♪