20170322 My rider has too much luggage

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What if you arrive in the pickup point and the rider has too many suitcases or shopping bags to safely fit in your vehicle? There’s a cancel option for this, but please work with your rider, if possible. If they can safely carry a bag on their lap and that option works for both of you, go ahead and start the trip. Please make sure your trunk is clean and clear of clutter to begin with.