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20180502-QI_TAKING-A-TRIP-from-virtual

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[7x7 Experience: Taking A Trip] ♪ music playing ♪ ♪ music playing ♪ >> When you're online and your app beeps and lights up, you're getting a rider request. The Uber system connects us to riders based on proximity. You got this request because you're the closest driver to the rider. If we always pick up the riders that are closest to us, that means we stay busier, and the riders have a better experience. It's okay to refuse a trip request every now and then, but generally if you're online, you want to accept those trips so you can make money and the Uber system can stay efficient. If you're refusing a lot of requests, Uber may send you a message about your acceptance rate. When you get a request, the blue circle is actually a timer. You have about ten seconds to accept the trip. Getting a trip request can give you a rush of energy. Each trip can be an adventure. If it's safe to do so, you can park and take a look at the rider request so you can get more information about the trip. Do you see where it says 1 minute? That's about how long it should take to pick up the rider from your location, though traffic is not always calculated with this estimate. This screen also shows you the rider's pick-up point, their star rating, and the kind of Uber they ordered. As a reminder, it's important to only go online when you're really ready to drive. What happens if you get a trip request when you aren't in your car? Maybe the Uber app told your rider that you're five minutes away. But now it's taking you ten minutes to get there because you weren't ready to go. While the rider can only rate you after the trip is over, they may give you a bad rating for making them wait for so long. >> Once you accept your trip request, you will then make your way to the pick-up point. When you are close to your rider, the app automatically sends them a notification that you are arriving, or you'll be given the option to confirm. The destination will appear after you have started the trip. It's a good idea to confirm the address by saying something like, "It looks like we're going to 123 Main Street, is that correct?" Once you get the rider to their destination, you can complete the trip and then enter a star rating for the rider. Now you're ready for your next trip. [Taking a Trip Review] ♪ music playing ♪ [Only go online when you are ready to drive.] [It's a good idea to confirm the destination address.] ♪ music playing ♪

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Duration: 2 minutes and 11 seconds
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Language: English
License: Dotsub - Standard License
Genre: None
Views: 7
Posted by: norawilcox on May 26, 2018

20180502-QI_TAKING-A-TRIP-from-virtual

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