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User-centred design

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Video Details

Duration: 3 minutes and 30 seconds
Country: United Kingdom
Language: English
Producer: BusinessLink.gov.uk
Director: BusinessLink.gov.uk
Views: 39
Posted by: vecttra on Feb 18, 2013

Sunita Yeomans is the Design Manager at Argos. Here, she talks about how Argos use customer research and user-centred design in their business, and how it has changed the way the business works.

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