User-centred design

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Video Details

Duration: 3 minutes and 30 seconds

Country: United Kingdom

Language: English

License: CC - Attribution Non-commercial No Derivatives

Genre: Video Blog

Producer: BusinessLink.gov.uk

Director: BusinessLink.gov.uk

Posted by: vecttra on Feb 18, 2013

Sunita Yeomans is the Design Manager at Argos. Here, she talks about how Argos use customer research and user-centred design in their business, and how it has changed the way the business works.

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User-centred design

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