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Dave Ulrich - Moving beyond the war for talent

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- Opportunity number one in this new world is to learn. Create learning agility. Dave Ulrich: Global thought leader on talent management In the midst of a crisis, we can get despondent, we can be discouraged, or we can learn. We're not failing, we're learning. That's a quote from Carol Dweck a professor at Stanford who wrote Growth Mindset. Thomas Edison, "I didn't fail, I tried a thousand experiments," so my encouragement to each of us in the midst of this pandemic when we're discouraged and despondent, and trying and not working, learn. In fact, one of the exercises I love to do, and give you, and again my first menu item is a commitment to learning. Think for just a moment, what's been a major failure, or trial in your life? Could be at work, could be at home, could be in a relationship, could be health. We've all had them. If I was there in person, we'd maybe see if someone would be willing to share, I've had them. When work hasn't gone well, or I get a review on a book that says, "This book is so incipit, nobody would read it." That came out on Amazon one day. That's discouraging. How did you feel at the time? In that failure? Despondent, discouraged? Like things weren't going well? What did you learn from that experience? And then more powerful, how critical was that learning? To shape your life since. Don't be afraid of failure. Run into it, face it, learn from it. Opportunity two. Look back as I just said to be resilient. What did I do, what worked, what didn't? But let me encourage you even more to look forward. To learn. To create. To say, what can be? This crisis that we're all facing is a jolt in our lives. It's like a transition, we move to a new place, we're facing a new world that we've not seen before. So how do I shape and create a new future? And my menu item number two, is don't just look back to be resilient, but move forward towards success. I often coach business leaders. And when I coach business leaders, I tell them, don't just relive and run from your past. Create your future, with four questions. Number one, what do I want? I encourage you to ask that question about your future. What matters most to me? What are my strengths, my passions, my skills? What do I want, and then live for that. Who do I serve, out of my desires, who am I going to build and help? Leadership is not about your status, it's about your character, and what matters most. Who do I serve? My family, my son. Then how do I build, how am I going to create something that outendures, and where am I on my journey? I hope as leaders, we don't just look back to learn and be resilient, we look forward. Opportunity number three. Redefine the boundaries of work. You know, work is changing, in a dramatic way. We're all working at home, we're working in our office, we're working in our cars. The boundaries of work have changed. It's no longer a place, or we used to say, I'm going to get up in the morning, and I'm going to drive to work, or take a car to work, or take the transit. I'm at work, and then I go home from work. It's not true. I get up, I come to my basement, I go to my office, I go to a room. We're working in funny places. One leader I was coaching, I said to her "What's behind you?" And she said, "Oh the only quiet room in my house is the laundry room." And this is the bar where we hang our clothes. You can work anywhere. But you need a boundary. The boundary defines what work means, and it's not a physical place. Work is not about a place. It's about the value we create for our customer. Where ever you're working today, at home, in an office, in a shared office, in the coffeeshop, in an automobile, in an airplane, in a hotel, what am I doing that will create value for my customer? That's the agenda and definition of work. The boundaries of work are not the place. They're the values that bring us together. And opportunity four, my fourth opportunity is my appetizer. Paradox. Paradox... paradox means two things that don't necessarily go together. On the one hand, coming out of this pandemic, we have to care for people. And there's a lot of attention on the emotional, the empathy. The caring about the people, and we have to attend the organization. If we can't create an organization that wins in the marketplace, there is no workplace. So we have a paradox. People and organization. We have to be bold, we have to be short term, we have to be decisive. We have to prune the trees, and we have to have long term values. Because what we do as leaders today, with our people, is magnified over and over. We have to converge, we gotta focus. We've gotta prune the trees, we've gotta cut costs. And we've gotta diverge, and encourage divergence. And new opportunities. We have to be resilient as I said, and we have to be aspirational. My job as a leader, is to lead and build my talent so that we can navigate those paradoxes. Opportunity five, start with talent. We've discovered that the pieces of talent become critical, but in some ways, the meal becomes more critical. And how do I combine those together? In our talent world, we've discovered that there are three critical elements of talent. Competence, do we have in our company the people with the right skillset? The right knowledge, the right ability, the right behaviors? So they can do the work that's required, and make sure it works. Competence is in some ways the brain. The skills, the knowledge. Two, are they committed? Commitment is the willingness to do the work. Their hands and their feet. Sometimes you have very smart people. Really bright, but they're not committed. They don't show up, they're not there every day. They're not engaged. And the third, is contribution. The heart, the soul, the feeling. As a leader, here's your job. Have you created the right talent? The right set of skills, the knowledge, the abilities to do what's necessary. Opportunity six. Distance socially, but don't isolate. Here's the polling question I love, what's the leading cause of mortality? Blood pressure, stress, cholesterol, fatty food, social isolation, obesity, or drinking and smoking too much? By the way, the answer is number three. Social isolation. This isolation that we're facing physically by social distancing and wearing masks, we've gotta break it. We've gotta find ways as leaders to bring people together. And to find out how do we bring people together and model and support relationships with our people? Opportunity seven, and boy are you getting a lot of ideas, and I hope again this is the chicken, the fish, the vegetarian meal. Don't eat them all, but whichever one you pick, try to get in your mind, that's what I'm going to try. Create the right culture. What do we want to be known for by those who use our services outside? What's our identity? What's the brand, what's the image? Opportunity eight, live with and harness uncertainty. Find a way to run into it, to be realistic, to say, "Yeah the world is changing, how can I move forward and make uncertainty work?" Number nine, is guidance. In the world we live in today, guidance is such a cool idea. Today, we can do organizational guidance. We've discovered that we need to be guiding, how do I create an organization? And the final thing and the way I end every coaching session, is to talk about you. Take care of yourself.

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Duration: 8 minutes and 13 seconds
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Language: English
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Posted by: wobi on Apr 7, 2021

Dave Ulrich - Moving beyond the war for talent

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