20180501-QI_NAVIGATION-from-5star
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[7x7 Experience Navigation]
After you start the trip,
you'll see the final
destination on your screen.
You can then
confirm the address
with your rider
before you start driving.
If you need to,
you can get turn-by-turn directions
from the app
itself by clicking "Navigate."
We actually recommend having
two apps open
when you're Ubering,
the Uber Partner app
and Google Maps or Waze.
When I have one of the GPS
apps open and ready to go,
I can switch between it
and the partner app as needed,
especially when the rider
wants to make a stop
on the way to
their destination.
Google Maps and Waze are free
GPS apps for your smart phone.
They give real-time
traffic information and routes
that update based on
current driving conditions.
They both color-code
the routes according to traffic,
so if the route is red,
then you know the traffic is heavy.
You can even
suggest an alternate route
by saying something like,
"It looks like
there's a lot of traffic,"
"but if I take Main Street
instead of 1st,"
"it should save some time."
"Will that work for you?"
That way, the rider is
involved in the decision,
giving them the best
possible experience.
You can set Google Maps
or Waze as your navigation option
by clicking on the account
button and choosing "Settings."
Once you have Google Maps
or Waze set as your navigation,
you can hit the "Navigate"
button to open the GPS app,
and now the GPS app will open
on top of the partner app.
On an Android device,
you will need to click
on the Uber Partner icon on the
screen to return to the partner app.
On an iPhone,
you can click on the blue bar
at the top of the screen
to return to the partner app.
Make sure you know
how to use these GPS apps
before the rider is in the car.
You don't want to fumble
while entering an address
or switching between routes when
the rider is in the back seat.
Try using them
in your own neighborhood
or when taking personal trips,
so you're comfortable
and confident with the rider.
[Navigation Review]
[We recommend using an additional GPS app, like Google Maps or Waze]
[Know how to use your GPS before the rider is in your car]
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