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Transcript for Marketing As Service

Time Content
00:01 → 00:05

When marketing is just a message we tune it out.

00:05 → 00:09

We do it a gazillion times a day maybe more than that.

00:09 → 00:11

00:12 → 00:16

It's intrusive, it's clutter, it's pollution. And none of those things are nice,

00:16 → 00:19

or good at engaging someone in a conversation.

00:19 → 00:23

So if marketing as message doesn't work, how do you cut through?

00:23 → 00:27

You transform marketing as message into something people want

00:27 → 00:29

that informs or educates or entertains

00:29 → 00:31

Simply put

00:31 → 00:33

marketing as service.

00:33 → 00:35

A service can start a conversation

00:35 → 00:36

build a relationship

00:36 → 00:39

changes one way into two way.

00:39 → 00:42

OK I understand but marketing as service is just a philosophy,

00:42 → 00:43

How do you get there?

00:43 → 00:45

By creating interactive brand experiences

00:45 → 00:50

that let people touch, ask, share, interact

00:50 → 00:53

Online, offline - both!

00:53 → 00:56

You engage with your audience. They engage with your brand.

00:56 → 00:58

Then they move from prospects to customers,

00:58 → 01:01

to card carrying brand evangelists.

01:01 → 01:03

That's marketing that cuts through.

01:03 → 01:05

[marketing that cuts through] [Renegade] For HSBC

01:05 → 01:08

marketing as service translated into the HSBC Bank Cab.

01:08 → 01:13

An offline experience that made customers exclaim..."I love my bank!"

01:13 → 01:17

For Panasonic, marketing as service translated into an online,

01:17 → 01:20

offline experience called "Share The Air".

01:20 → 01:25

Where young adults, much cooler than us, said to Panasonic, "I think we can hang out together"

01:25 → 01:27

renegade

01:27 → 01:32

If you're curious, call us. We can lend a hand. Think of it as marketing as service.